Twitter Weekly Updates for 2010-04-23

  • RT @tripadvisor: RyanAir is Brit travelers’ least favorite airline, according to today’s TripAdvisor UK Flights Survey: http://bit.ly/9uqpd3 #
  • RT @ianvisits: Has RyanAir gone bust yet? #ashtag #
  • RT @lisaminot: OMG!!! Ryanair have just said they will only reimburse expenses for food / accomm up to original flight cost! is that legal? #
  • RT @mrhig: ryanair are refusing 2 reimburse customers hotel and food costs who are stuck – contravening E.U. Guidelines. Class act, douches. #
  • RT @mattjair: i’m sure everyone is feeling immense pity for Ryanair and their charming chairman after their ash-cloud-judgment-fail.. right? #
  • RT @nellis10: RT if you think O’Leary of Ryanair is a Shyster! #ashtag #
  • RT @LondonYank: RyanAir have once again lead the field in treating their customers with utter contempt. I smell boycott. #
  • RT @christopher575: @annakiss I’ve never heard anything but bad stuff about Ryanair. How are they even still around? #
  • RT @AF82: Ryanair’s contempt for EU regulations is indefensible. They are, quite literally, a law unto themselves, and are best avoided. #
  • RT @newsarse: NEWS! Ryanair to charge ‘admin fees’ for compensation payments http://bit.ly/dmCvpk | This is a spoof, right? Or an ideas page #
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9 thoughts on “Twitter Weekly Updates for 2010-04-23

  1. My family and i all got shafted by ryan air with the volcanic eruptions left to rot, queues for nine hours in palma airport 3 times in a week for a minimum of five hours. Then theres a security breach when we do board the plane. Ryan air should wear striped jumpers and wear masks, absolutely disgusting.

  2. Thank you so much for this site. I am glad that I am not alone in despising this airline. I had the misfortune to use this airline to visit my mother in Italy with my family. Never again. prefer to use Easyjet, BMIbaby (excellent by the way) or BA.

  3. I’ve just been told by Ryanair that I get no accomodation costs for our cancelled flight after rebooking the next available flight with them and asking for a refund for original flight. Apparently asking for a refund invalidates me for compensation despite doing what ryanair asked me to do which was apply for a refund and book the next flight with them.

    NEVER AGAIN WILL I FLY WITH RYANAIR …. DON’T CARE HOW CHEAP THEY ARE WHEN THEY WERE NEEDED MOST THEY ABANDONED US AND THEN MISLEAD US TO ENSURE THEIR EXPENSES WERE LIMITED….

    I REALLY DO HATE RYANAIR AND THANKS FOR SETTING THIS SITE UP .. I WILL CONTINUE TO TRY AND PROTECT PEOPLE FROM DONATING THEIR MONEY TO THIS TRULY UNSCRUPULOUS BUSINESS FOR THE REST OF MY DAYS

  4. About 5 years ago I flew with Ryanair for the first time they smashed 2 brand new cases after complaining the reply from the staff was you can apply for compensation but you will be lucky to get anything .The staff was rude and could,nt give a **** I wrote to Ryanair they never replied I phoned they didn,t want to know ,hence I never flew with them again till now.WHAT A MISTAKE THAT WAS I WAS ABOUT TO RETURN FROM SPAIN after being here for two months went onto the internet to print boarding cards low and behold they had changed my flight from ten in the morning to ten at night without a text or EMail I Had to change all my pickup arrangements at the last minute to avoid being stranded WHAT A LOAD OF DOSSERS IWILL TELL AS MANY OF MY FRIENDS NOT TO FLY WITH RYANAIR NEVER NEVER AGAIN

  5. I believe that market forces will always find a way to compensate everything, so it is inevitable that Ryanair will fail, I just wish I could push the process along a bit faster.
    What a difference in attitude to customers between Sir Freddie Laker and Michael O’Leary!!!!!

  6. i also traveled with ryanair and to say the least i would rather be stranded any where than use them again. there was no contact and could,nt get through on any phone lines. first the flight was on then cancelled then back on then put on web site it was on when eventually got through to pres glas airport they said it was cancelled but to recheck at lunch time.i did on the web site and it was cancelled so to be 1oo% i phoned to double check at pres/glas to be told it,s not cancelled i said it was on the web site that it is when i came off the phone went back on the site they had changed it again they did,nt have a clue what they were doing. that was just the start we then went through paid for priority boarding and was not called we ended up the last dozen people to board the flight fr7823 on thurs the 22/4/10 going to gerona the air hostess i use that term lightly she was very rude as i tryed to explain why we were last after paying priorty boarding she snatched the passes from me screwed her face up said it was.nt her job. when we got seated there was a stuggle to get our baggage up another air hostess came along managed to get one of our bags in then a few minutes later the very rude one came along raising her voice saying your bag must go up again i tryed to explain she then said i was the problem and went to speak to the captain to get me put off i am appaulled and very upset and no one should be treated like that. she then came back and said if i caused any trouble on this flight the police would be waiting for me at barcelona.i will also be writing to customer services

  7. To throw water on the fire, I sympathize with RyanAir which cannot be held responsible for not flying when airports are shut in order to protect us from potentially dying.
    You booked flights, not holidays, presumably it was a better deal for you at the time.
    Hopefully, you won’t fly ever again with any company (are the other low-cost airlines offering compensation?) and help save the environment.
    I’ll carry on flying with RyanAir.

  8. Ryanair has been fined in Italy.

    http://www.euronews.net/2010/05/15/italy-imposes-heavy-fine-on-ryanair/

    A three million euro fine has been slapped on the low-budget Irish airline Ryanair by Italian authorities.

    The Italian Civil Aviation Authority claims the company did not meet its legal obligations to passengers in 178 cases during the chaos caused by the volcanic ash cloud.

    The agency has ruled that Ryanair did not provide drinks, food and hotel accommodation, as required by law when flights are cancelled.

    The complaints relate to flights operating out of Italian airports between April 17 and 22.

  9. Ryanair are not cheap – that is the biggest joke of all. They strated out with loss-leaders, then started poiling on the ‘extras’ once they had a reputation for being cheap.

    Now, unless you want to book 6 months in advance, board carrying little more than a change of underwear, be able to book/check in online, and refrain from eating or drinking throughout the flight – then the cost isn’t far different from reputable airlines.

    The only thing cheap about O’leary’s outfit is their customer service. Yet Easyjet and the more customer-centric volume carriers don’t need to follow O’Leary’s example – so let’s hope common-sense prevails and morte and more fleeced customers vow – Ryanair – never again!

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