Tag Archives: Worst airline

Ryanair’s new TV ads a load of horse shit

horse-shitRyanair, The World’s Most Hated Airline, have launched a series of new TV adverts in a bid to entice back the thousands of passengers that they have pissed off over the years.

What a load of horse shit!

These clowns wouldn’t know customer service if it hit them square in the face. Do not be fooled by their claims.

Perhaps Ryanair should address the very many issues that still exist, rather than spending money on advertising – Which? readers have just recently rated the excuse for an airline as Europe’s worst.

Its checked baggage fees are still among the highest in the world (up to £35 for a 15kg bag, or £45 for a 20kg bag), charges for sports equipment (£50) and correcting spelling mistakes on tickets (£110 unless spotted within 24 hours of booking) are still high, it still drops passengers at airports up to 75 miles away from their final destination, and those using its new website must still opt out of purchasing travel insurance (the “Don’t Insure Me” option must be found on a drop down menu, between “Denmark” and “Finland”), among others things. It also continues to use an exchange rate of £1=€1 when calculating its fees and charges, meaning British passengers pay more than their European counterparts – an issue Telegraph Travel raised back in 2012.

Fuck off Ryanair, we hated you then and we still hate you now.

 

Share

Ryanair spewing out nearly as much CO2 as Cyprus does

ryanair-fumesRyanair, the World’s Most Hated Airline, have a fleet of aircraft that belch out almost as much carbon dioxide as the island country of Cyprus and its entire population of 1.1 million people, according to the Irish Independent.

The no-frills airline spewed out about 7.5 million tonnes of CO2 last year, according to a spokesman for Ryanair.

Cyprus, which is thronged with more than two million tourists a year, produces 7.9 million tonnes of carbon emissions annually, according to latest figures from the Environmental Assessment Agency in the Netherlands and the European Commission.

Despite its population of 85 million people and having one of the highest numbers of cattle in the world, Ethiopia burps out less carbon dioxide than Ryanair. Ethiopia’s annual carbon dioxide output comes to 7.2m tonnes.

Ethiopia is not the only country with a lower carbon footprint than Michael O’Leary’s Ryanair. The airline throws out about 75 per cent more carbon dioxide a year than the Bahamas — and more CO2 than Cameroon, Georgia or Moldova.

Share

Ryanair Ibiza flight taken over by group of drunken hooligans

drink-vodka-ryanairRyanair, the World’s Most Hated Airline, offer such a shoddy service that passengers are now resorting to drinking 10 bottles of vodka before departure, according to an article on Digital Journal.

On August 3, after two of the men created a scene when being refused permission to board the plane, police officers had to give advice to the Ryanair cabin crew prior to takeoff on how to deal with the group’s behavior.

58-year-old Fiona Black, a frequent-flier passenger on the flight, told the Scottish newspaper, The Daily Record, that “Police came on and had a word with them but never took off the ones who should’ve been taken off.”

The flight was delayed by 30 minutes and after takeoff the craziness reportedly continued.

Black said: “It was just awful. They were idiots the whole flight. I think the stewards confiscated about ten bottles of vodka from them.”

“In fact they all should’ve been taken off in my opinion.”

“The stewardess had said she would get them thrown off by police, so when police just left I felt that was unfair on the crew as this lot obviously then thought they could get away with anything.”"

Other passengers on the plane, which included families with children, were forced to use the toilets at the front of the plane, as the group of 30 hooligans turned the rear end of the plane into a no-go zone.

They reportedly drank spirits, jumped on seats, swore, shouted and threatened crew and passengers.

Black recalled the scene: “There was one guy in particular who was singling out one of the stewardesses.”

“He was walking behind her when she was doing the drinks trolley and was pretending to have sex with her.”

“One steward, who was trying to defend the female staff, was squared up to and it seemed like he was going to be punched.”

“It could just suddenly flare up, you just don’t know.””

The Ryanair cabin crew asked passengers to act as witnesses, as they intended reporting the behavior of the group of hooligans on their return.

The flight took a grueling three hours and on arrival at Ibiza Airport, Spanish Civil Guard police removed and detained five of the individuals.

Ryanair, stressing that safety was their key concern, has since officially apologized to passengers on the flight. In a statement, Ryanair’s head of communications Robin Kiely said: “Ryanair crew operating flight FR694 requested police assistance on arrival at Ibiza airport after a group of passengers became disruptive in-flight.”

“Police removed and detained a number of individuals from the aircraft before other passengers disembarked.”

“Ryanair sincerely apologize to other passengers for any inconvenience caused but the safety of our passengers, crew and aircraft is our number one priority. This is now a matter for the police.””

Read more: http://www.digitaljournal.com/article/356061#ixzz2bbQaPpmt

Share

Ryanair cabin crew instructed to steal passengers change

micky-oRyanair, the World’s most hated airline, have taken ripping off their customers to another level through avoiding giving change back to them when selling things from the trolley, according to the Daily Mail.

The filthy thieving fuckers are advising cabin crew to follow a ‘keep the change’ policy in a training document. It is suggested they mislead passengers by claiming to have ‘no change left’ when they sell food or drink.

Staff are encouraged to tell passengers to spend the money on one of the airline’s own scratchcards or an item worth the same amount as the change owed.

The advice is contained in a document called “Ryanair Sales Tips”. What a bunch of wankers Ryanair are.

Under the heading ‘Have you tried these?’ the A4 document reads: ‘Keep the change! A simple and effective method to help boost your passenger spend count.

‘If you owe someone €2.00 advise that you are short of change right now, and can return the change at the end of the service.

‘Or ask them if you would like to purchase a scratchcard, or something to the value of €2.00.
‘If it doesn’t work then don’t worry, at least you tried.’

The airline’s controversial boss Michael O’Leary is renowned for his revenue-enhancing ideas that aim to increase turnover and lower costs.

A Ryanair spokesman described the sales advice as ‘a training document used by a third party’.

Share

Ryanair anger passengers after Italian ‘Mafia’ joke

Ryanair mafiaRyanair, the World’s most hated airline,  have pissed off Italians  after a flight attendant referred to the Italian city of Bari as a “mafia” town,  AFP reports.

“Welcome on board this Ryanair flight from Paris Beauvais to Bari, the city of mafia bosses and Saint Nicholas,” the attendant reportedly said.

As The Telegraph reports, Bari is the capital of the Puglia region, which is a center for one of Italy’s four main mafia groups, the Sacra Corona Unita, but truth was no defense for the flight attendant. Passengers wrote to the company, denouncing the crack as offensive.

“I feel terribly offended by the ridiculous way that you treat your passengers,” one woman wrote, according to the paper.

Ryanair’s Stevie WhoseYaFather said that the airline “does not agree with these comments and will certainly address the problem with the employee concerned. Ryanair apologizes for any offense it might have caused,” according to Italian news agency AGI.

Last month, Ryanair’s prat/twat CEO Micky O’Dreary ticked a bunch of people off when he called thousands of passengers “idiots” and saying they are “stupid” for not printing their boarding passes ahead of time. He likely did not make any friends when he complained about paying too much in baggage fees either.

Share

Ryanair delay leaves passengers sweating

Ryanair, the World’s Most Hated Airline, kept passengers on board a plane for two hours in temperatures of 38 degrees due to a delay and the airline not activating cooling systems, according to a story on http://www.lavanguardia.com

The passengers, some of whom look like they are either collapsing, or about to, are caught on this film shot by one of them. Not very nice at all by the looks of it. One wonders why Ryanair are so intent on treating passengers so badly. Turn on the air-con! There is also the presumption that water was not handed out unless paid for at £5 per bottle.

 

Share

Ryanair flight infested with ticks – passengers charged ‘bite fee’

Ryanair, the World’s Most Hated Airline, are facing legal action by Italian consumer watchdog Codacons after passengers travelling from Denmark to Rome on Thursday reported receiving insect bites during their flight.

In a statement the organisation said it would be filing a complaint with the Rome prosecutor’s office and asking for compensation on behalf of the travellers.

Passengers had to receive medical treatment on arriving in the capital as a result of soreness and itching caused by the bites, thought to be the work of ticks. The plane was subsequently grounded and disinfested before resuming service on Friday morning.

Ryanair, keen to make a quick buck, are retrospectively charging passengers credit cards with a £5 tick bite surcharge.  Blood sucking bastards.

Share

Ryanair emergency descent ‘forced by maintenance errors’

A jet operated by Ryanair, the World’s Most Hated Airline, forced to make an emergency 21,000ft descent in April this year, was not properly maintained, a report says.

Thirteen people were hurt when the captain of the Ryanair service was forced to make the manoeuvre when the aircraft lost cabin pressure.

Solicitors for some passengers on the Milan-to-East Midlands flight on 4 April said they had “serious concerns” over pressure controller failures.

Ryanair said it would follow any recommendations in the final report.

The flight from Milan Bergamo airport had 134 passengers on board.

The crew took the plane from 31,000ft to 10,000ft in five minutes to make sure the passengers could breathe and then diverted to Frankfurt-Hahn airport.

The interim report by the German Federal Bureau of Aircraft Accident Investigation found that when the main pressure controller failed, its back up also failed because it had been incorrectly installed.

It also highlighted possible changes in how aircraft maker Boeing could make the controller easier to fit.

Nottingham couple Melvin and Jacqueline Frater, who were on board, said: “It was as bad as you would expect – and worse. You just can’t believe it is happening.

“You can’t afford to make those sort of mistakes when so many lives depend on the safety of the aircraft.”

Solicitors Irwin Mitchell said: “While it is welcome that the causes of this incident have been identified in the interim report, a fault with one pressure controller and a badly designed shipping plug on the other gives rise to serious concerns.”

A Ryanair spokesman said: “Ryanair notes the German Authority interim report into an aircraft depressurisation in April 2012.

“The German report suggests that Boeing redesigns a ‘black shipping plug’ to make it more ‘clearly visible’ for maintenance staff, and Ryanair will follow any recommendations made by the final report.”

A final report on the incident is due to be published at a future date and its findings are subject to possible alteration.

Share

Ryanair stewardess falls from aircraft

A stewardess from Ryanair, the World’s most hated airline, was injured on Tuesday after falling from the rear door of the aircraft onto the floor some 3 meters below.

It is yet unknown whether she fell accidently, jumped or was pushed by a disgrunted passenger.

Apparently, the Ryanair aircraft was running late and the flight was supposed to have left at 10.15am. But when passengers were finally allowed to start boarding the plane around 11am, the atmosphere was one of stress and staff was rushing around, according to passengers.

“It was very confusing and unprofessional. It was almost like a state of panic when everything had to be done really quickly,” one passenger told daily Expressen.

Surely just a description of a normal flight on Ryanair?

The vehicle which carried the stairs by which the passengers access the plane had backed away and seconds later the hostess had tumbled out the door.

The woman sustained injuries to her head and was bleeding when the ambulance came to pick her up, according to the passenger. According to Nyberg, she was able to answer questions asked by the medical staff but had no further information about her status.

IHR wish the poor girl a speedy recovery.

Share

Ryanair jets collide at Seville airport

Ryanair, the World’s most hated airline, have reportedly been involved in a collision between two of their aircraft at Seville airport.

According to the report on the ABC de Sevilla website, both aircraft were pushed back from their stands at the same time resulting in the wing from one aircraft striking the tail of the other causing minor damage (see image) and a resulting delay to the passengers on both aircraft.

In other news, Ryanair are cutting services at Edinburgh airport axing flights to destinations including Fuerteventura, Spain, and Frankfurt from October, adding to the five routes that the wannabe airline said in February it would remove from its summer schedule.

The cuts will reduce the number of its passengers using Edinburgh by about 500,000 a year — from 1.8m to 1.3m, and cost 500 jobs, according to Ryanair.

Read more: http://www.irishexaminer.com/business/ryanair-to-cut-edinburgh-routes-190374.html

Share