Posts Tagged ‘Worst airline’

Ryanair anger passengers after Italian ‘Mafia’ joke

Monday, October 8th, 2012

Ryanair mafiaRyanair, the World’s most hated airline,  have pissed off Italians  after a flight attendant referred to the Italian city of Bari as a “mafia” town,  AFP reports.

“Welcome on board this Ryanair flight from Paris Beauvais to Bari, the city of mafia bosses and Saint Nicholas,” the attendant reportedly said.

As The Telegraph reports, Bari is the capital of the Puglia region, which is a center for one of Italy’s four main mafia groups, the Sacra Corona Unita, but truth was no defense for the flight attendant. Passengers wrote to the company, denouncing the crack as offensive.

“I feel terribly offended by the ridiculous way that you treat your passengers,” one woman wrote, according to the paper.

Ryanair’s Stevie WhoseYaFather said that the airline “does not agree with these comments and will certainly address the problem with the employee concerned. Ryanair apologizes for any offense it might have caused,” according to Italian news agency AGI.

Last month, Ryanair’s prat/twat CEO Micky O’Dreary ticked a bunch of people off when he called thousands of passengers “idiots” and saying they are “stupid” for not printing their boarding passes ahead of time. He likely did not make any friends when he complained about paying too much in baggage fees either.

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Ryanair delay leaves passengers sweating

Tuesday, September 11th, 2012

Ryanair, the World’s Most Hated Airline, kept passengers on board a plane for two hours in temperatures of 38 degrees due to a delay and the airline not activating cooling systems, according to a story on http://www.lavanguardia.com

The passengers, some of whom look like they are either collapsing, or about to, are caught on this film shot by one of them. Not very nice at all by the looks of it. One wonders why Ryanair are so intent on treating passengers so badly. Turn on the air-con! There is also the presumption that water was not handed out unless paid for at £5 per bottle.

 

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Ryanair flight infested with ticks – passengers charged ‘bite fee’

Tuesday, September 11th, 2012

Ryanair, the World’s Most Hated Airline, are facing legal action by Italian consumer watchdog Codacons after passengers travelling from Denmark to Rome on Thursday reported receiving insect bites during their flight.

In a statement the organisation said it would be filing a complaint with the Rome prosecutor’s office and asking for compensation on behalf of the travellers.

Passengers had to receive medical treatment on arriving in the capital as a result of soreness and itching caused by the bites, thought to be the work of ticks. The plane was subsequently grounded and disinfested before resuming service on Friday morning.

Ryanair, keen to make a quick buck, are retrospectively charging passengers credit cards with a £5 tick bite surcharge.  Blood sucking bastards.

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Ryanair emergency descent ‘forced by maintenance errors’

Monday, September 10th, 2012

A jet operated by Ryanair, the World’s Most Hated Airline, forced to make an emergency 21,000ft descent in April this year, was not properly maintained, a report says.

Thirteen people were hurt when the captain of the Ryanair service was forced to make the manoeuvre when the aircraft lost cabin pressure.

Solicitors for some passengers on the Milan-to-East Midlands flight on 4 April said they had “serious concerns” over pressure controller failures.

Ryanair said it would follow any recommendations in the final report.

The flight from Milan Bergamo airport had 134 passengers on board.

The crew took the plane from 31,000ft to 10,000ft in five minutes to make sure the passengers could breathe and then diverted to Frankfurt-Hahn airport.

The interim report by the German Federal Bureau of Aircraft Accident Investigation found that when the main pressure controller failed, its back up also failed because it had been incorrectly installed.

It also highlighted possible changes in how aircraft maker Boeing could make the controller easier to fit.

Nottingham couple Melvin and Jacqueline Frater, who were on board, said: “It was as bad as you would expect – and worse. You just can’t believe it is happening.

“You can’t afford to make those sort of mistakes when so many lives depend on the safety of the aircraft.”

Solicitors Irwin Mitchell said: “While it is welcome that the causes of this incident have been identified in the interim report, a fault with one pressure controller and a badly designed shipping plug on the other gives rise to serious concerns.”

A Ryanair spokesman said: “Ryanair notes the German Authority interim report into an aircraft depressurisation in April 2012.

“The German report suggests that Boeing redesigns a ‘black shipping plug’ to make it more ‘clearly visible’ for maintenance staff, and Ryanair will follow any recommendations made by the final report.”

A final report on the incident is due to be published at a future date and its findings are subject to possible alteration.

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Ryanair stewardess falls from aircraft

Tuesday, May 8th, 2012

A stewardess from Ryanair, the World’s most hated airline, was injured on Tuesday after falling from the rear door of the aircraft onto the floor some 3 meters below.

It is yet unknown whether she fell accidently, jumped or was pushed by a disgrunted passenger.

Apparently, the Ryanair aircraft was running late and the flight was supposed to have left at 10.15am. But when passengers were finally allowed to start boarding the plane around 11am, the atmosphere was one of stress and staff was rushing around, according to passengers.

“It was very confusing and unprofessional. It was almost like a state of panic when everything had to be done really quickly,” one passenger told daily Expressen.

Surely just a description of a normal flight on Ryanair?

The vehicle which carried the stairs by which the passengers access the plane had backed away and seconds later the hostess had tumbled out the door.

The woman sustained injuries to her head and was bleeding when the ambulance came to pick her up, according to the passenger. According to Nyberg, she was able to answer questions asked by the medical staff but had no further information about her status.

IHR wish the poor girl a speedy recovery.

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Ryanair jets collide at Seville airport

Tuesday, April 17th, 2012

Ryanair, the World’s most hated airline, have reportedly been involved in a collision between two of their aircraft at Seville airport.

According to the report on the ABC de Sevilla website, both aircraft were pushed back from their stands at the same time resulting in the wing from one aircraft striking the tail of the other causing minor damage (see image) and a resulting delay to the passengers on both aircraft.

In other news, Ryanair are cutting services at Edinburgh airport axing flights to destinations including Fuerteventura, Spain, and Frankfurt from October, adding to the five routes that the wannabe airline said in February it would remove from its summer schedule.

The cuts will reduce the number of its passengers using Edinburgh by about 500,000 a year — from 1.8m to 1.3m, and cost 500 jobs, according to Ryanair.

Read more: http://www.irishexaminer.com/business/ryanair-to-cut-edinburgh-routes-190374.html

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Three examined in hospital after Ryanair emergency landing

Friday, April 6th, 2012

A jet flown by Ryanair, the World’s most hated airline, was involved in an emergency landing following a cabin pressure alert yesterday, according to the BBC.

The plane was diverted to Frankfurt in Germany; the German authorities said 10 other people suffered minor injuries.

Among the 134 passengers on board Wednesday’s flight from Bergamo, in Italy, were Nottingham couple Melvin and Jacqueline Frater.

Mrs Frater said many of those on board were afraid during the incident.

“You could see the whites of the eyes of the people next to you. People were panicking but they weren’t screaming or shouting,” she said.

“You overheard the captain saying ‘Mayday, mayday,’ and he was saying it rapidly as we were going down. I thought my number was up.”
‘Crying with pain’

Ryanair said the captain had identified a pressurisation warning and descended from 31,000 ft to 10,000ft as recommended.

Mr Frater, from Bakersfield, said: “I don’t know how long we were actually falling but you could tell it was rapidly because of the pressure in our ears.

“Then the children and babies started crying with the pain.”

The aircraft landed at 12:00 local time and passengers were later taken on to East Midlands Airport on another flight.

It has been reported that another Ryanair Boeing 737-800 suffered a decompression on 6 February while flying from Bergamo to Charleroi in Belgium.

In a statement Ryanair apologised to all the passengers affected by the diversion and delay on Wednesday.

The aircraft has been examined, but the German Federal Bureau of Aircraft Accident Investigation said the full investigation could take up to a year.

A spokesman for the bureau said three people were taken to hospital for examination after the incident but were not seriously injured. Ten people received minor injuries but did not require hospital treatment.

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Ryanair being investigated over emergency exit row seat charges

Friday, March 23rd, 2012

Ryanair, the World’s most hated airline, are being investigated by an air safety watchdog over their policy of preventing passengers from sitting next to emergency exits unless they pay an extra £10.

The seats provide additional leg room, which Ryanair see as a way of extracting more cash from passengers who would like to sit there. However, passengers in these seats are also expected to follow directions and – if necessary – open the doors in the event of an emergency.

Due to some passengers refusing to pay the extra charge, many Ryanair flights have taken off with those seats vacant. In those cases, passengers in the surrounding rows, further from the exit, are asked to familiarise themselves with the evacuation procedure.

Some of those passengers have reportedly expressed doubts about being able to understand the instructions and open the emergency doors if they are not sitting next to the exit.

The Irish Aviation Authority (IAA) has launched an investigation into the issue, while the Civil Aviation Authority and the British Airline Pilots Association (BALPA) have also expressed concerns.

“Our guidance to UK-registered airlines is that whoever is sitting next to the emergency exit must be briefed about what to do,” said a spokesman for the CAA. “If that person says they are not willing to do it, then someone else must be found who is happy with that role.”

He added: “It’s an important task. It’s not easy to open the doors and they must be physically strong enough to throw them from the plane.”

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Ryanair visa check scam

Wednesday, March 21st, 2012

Ryanair, the World’s most hated airline, are still ripping people off with their “Visa Check” scam, 3 years on from when we first highlighted the problem in the post below.

The scam, aimed at non-EU passport holders, involves catching people out by allowing them all the way through to the departure gate before informing them that they need a Visa Check stamp on their boarding pass. The unfortunate victim then has to attempt a mad rush back through security, queue up at an often unmanned desk, obtain some bullshit stamp and then try to get back to the gate before the flight departs which, of course, is highly unlikely and results in a new flight having to be booked along with all the associated costs and hassles of missing a flight.

Why do Ryanair not stamp the boarding pass at the check-in desk? Why are they not instead informed that they need to go complete this task before security?

It is all in the name of making money. And the scum at Ryanair could not give a toss about how we all feel about it.

Please avoid flying Ryanair and use a reputable airline that these days are often very competitive on cost. Try British Airways or EasyJet for your next European break, especially if you are a non-EU passport holder.

The original email we recieved about this Ryanair scam is listed below, along with many comments from people who have experienced the same dirty tricks from Ryanair.

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Dear I Hate Ryanair,

There is a new scam which I think you should make your readers aware of which is the new VISA Check policy for foreign nationals.

My friend recently flew to Sardinia with an Italian friend from Stansted. She is Israeli and when she printed out her boarding pass, she didn’t notice that it had the words ‘Visa Check’ on it. Apparently now anybody without an EU passport must go to the Visa Check counter before they go through security where they stamp your boarding pass.

This also happened to an Australian friend of mine who was not even leaving the UK!. He was flying to Belfast and when he went to the Ryanair Visa Check and asked why this was necessary, he was told it was because he was leaving the UK and there are new regulations for the EU? He had to explain to the Ryanair employee that Belfast was actually in the UK!

Anyway going back to my friend going to Sardinia. Because she didn’t go to the VISA check, she went through security and proceeded to the gate. When she got to the gate, the Ryanair employee informed her that she had to go to the Visa check first. She was unable (like any normal airline) to check the visa there and then. As a result she was forced to return through security, queue up for Visa Check and then come back through security. Of course she missed the flight to the delight of Ryanair who charged her another £100 to fly the next day. Another typical Ryanair scam!

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We agree Chris and thanks for your email. Please keep your stories coming and remember, the best ones will win a FREE flight with Ryanair anywhere, yes ANYWHERE in the world!!! Subject to fees outlined in a previous post.

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Ryanair claim to have been ripped off

Monday, March 5th, 2012

Ryanair, the World’s most hated airline, are reportedly suing ExxonMobil, the world’s second largest company, as part of a multimillion pound lawsuit alleging the oil group overcharged it for aviation fuel.

Hahahahahahahahaha!

The whingeing, pathetic excuse for an airline are claiming at least €9m (£7.6m) in compensation – plus an unspecified amount for lost profit – after the oil major allegedly ramped prices over a seven-year period, documents filed with London’s high court reveal.

Good on ExxonMobil we say. How nice to see the shoe on the other foot for a change. Ryanair might want to stop and have a think about all the people still waiting for refunds and compensation following the 2010 eruptions of Eyjafjallajökull volcano that caused havoc with UK airspace.

A spokesman from ExxonMobil commented “The terms and conditions were there for Ryanair to see when buying aviation fuel on our website. Ryanair were not forced to pay the inflated price, they could have used an ExxonMobile Mastercard which carries no transaction fee. We did, however, add on £2.4million to the bill due to Ryanair not bringing their printed off fuel order slip when at the pumps”.

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