Tag Archives: Hate Ryanair

Ryanair cause passenger to suffer stroke after leaving him stranded in freezing cold

Ryanair, the World’s most hated airline, left an 88 year old pensioner out in the freezing cold causing him to suffer a stroke.

Frail John Lynskey was left dazed and confused when his Prestwick bound flight was diverted to Edinburgh because of bad weather.

But rather than ensure the pensioner was cared for in the sub-zero temperatures, he was simply told to get a bus, which dropped him off in the middle of nowhere.

The shocking catalogue of events unfolded when John decided to spend Christmas with his daughter in Coylton.

He was due to arrive at Prestwick at 6.50pm, on December 23 on the Ryanair flight from Shannon.

His daughter Patricia Christie and grand-daughter Nicola were eagerly awaiting his arrival when they heard that the flight had been diverted.

Son-in-law Kenny said: “The next couple of hours were a blank for them. They presumed that the passengers would be brought by bus to Prestwick but John never showed up.

“Meanwhile I was phoning the airport and trying to phone Ryanair but nobody was able to confirm what was happening. It was a nightmare.

“John doesn’t have a mobile and he didn’t have anyone’s mobile numbers on him so there was no way of him contacting us.”

Unable to contact him, John’s frantic family had to call in police who filed him as a missing person.

Meanwhile, John had been advised to get a bus to the city centre and then to Prestwick.

But the city bus he caught dropped him at a remote location and he stood with his heavy suitcase in dark sub-zero conditions for over an hour before he was able to catch another bus back to the airport.

Kenny continued: “By 11pm we were in absolute panic mode. I phoned Strathclyde police, who phoned their colleagues in Lothian and Borders.

“By 1am, they found John sitting alone in the airport totally helpless. He didn’t know what was happening.”

Savvy officers put John in a taxi to Coylton– at a cost of £167.

And when Patricia and Nicola arrived home at 3am they found a cold, hungry and scared John waiting in the porch – more than seven hours after he was due to arrive.

But the family nightmare wasn’t over.

Patricia explained: “I was so relieved to get dad inside. We got him a cup of tea and something to eat then went to bed.

“The next day I was rushing around making breakfast and noticed that my dad was spilling his food all down his front. Then I realised the left side of his face was drooped.

“I just rushed into the hospital with him and doctors said he’d had a stroke brought on by the stress and cold.”

John, from Galway, is now recovering at Patricia’s home. He was released from hospital late on Christmas day.

John said: “I’ve never been through anything like that in my life before.

“We still don’t know if Ryanair ever put on a bus for passengers to get to Prestwick.

“I’ve travelled here plenty of times on that flight and nothing like that has ever happened.

“I dread to think what could have happened to me.

“It ruined our Christmas.”

But Ryanair had no sympathy with John’s plight.

A spokesman said: “Ryanair flights were diverted due to the weather. Passengers were fully advised of onward connections.”

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Ryanair boss finally speaks some sense

The boss of Ryanair, the World’s most hated airline, claims he has become so unpopular with the airline’s passengers that half would be happy to see him dead.

Michael O’Leary said many more would rejoice when he finally steps down in around two years’ time after more than 17 years at the helm.

“I think there will be great joy, I think there will be dancing in the street at the idea of O’Leary leaving Ryanair,” he said.

“It will be a nicer, warmer, caring airline with me gone. I think half our passengers would like to see me dead and buried, actually, and eventually they’ll get what they want. Frankly, I couldn’t care less as long as they fly with us.”

Mr O’Leary (48), who recently announced he is considering ripping out seats on some services to take standing passengers, admitted he had done little to improve his image but said he was unconcerned about what people thought of him.

He predicted that once he had gone, the public perception of Ryanair would improve.

“I don’t think I’ve done a very good job on the whole customer image of Ryanair,” he said.

“Actually the service is phenomenal in terms of fares and our performance on punctuality, lost bags, and cancellations. One way or another we’re going to change come 2012.”

Asked about the qualities his successor would require he said: “All the qualities that I don’t have — sensitivity, passenger care, environmentally sensitive — all that kind of good, warm crap. They’d need to make up for 20 years of my mis-management in the areas that I don’t manage well.”

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Ryanair freaks out at blogger

Hi all,

I stumbled upon this article at econsultancy.com regarding a post on a blog from a web developer who was commenting on the usability, or lack of, of the Ryanair website.

Firstly, I agree wholeheartedly that the entire user experience is a shocker and therefore the suggestions made are good ones. However, it was the reaction of the Ryanair staff who had obviously read his post and seemed to disagree that I found most amusing…do have a read: http://econsultancy.com/blog/3346-ryanair-freaks-out-at-blogger-disses-wordpress-shoots-foot

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Spend a penny? How about a pound!

Yes folks (and thanks to those who asked if we were going to write about this!!), Ryanair are planning on charging us to use the toilet on board their aircraft. Now I think this really takes the piss! Sorry, I couldn’t resist!

Here is the story in full taken from the telegraph.co.uk

In an interview on BBC television this morning, Mr O’Leary said that the low-cost airline was looking at the possibility of installing a coin slot on the lavatory door so that “people might actually have to spend a pound to spend a penny.”

Ironically, in a light-hearted survey conducted by Telegraph Travel last November, we asked readers which service they thought no-frills airlines might start charging for in the future.

56 per cent of readers said that a charge for “using the loo” would be the most likely, while 31 per cent chose “reclining seats” and 11 per cent opted for “sick bags”.

Rochelle Turner, head of research at Which? Holiday, condemned the proposal.

“It seems Ryanair is prepared to plumb any depth to make a fast buck and, once again, is putting profit before the comfort of its customers,” she said. “Charging people to go to the toilet might result in fewer people buying overpriced drinks on board, though – that would serve Ryanair right.”

Mr O’Leary said that Ryanair was determined to make air travel easier and more affordable.

“I don’t think there’s anybody in history gone on board a Ryanair flight with less than a pound,” he added.

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