Ryanair, the World’s most hated airline, are still ripping people off with their “Visa Check” scam, 3 years on from when we first highlighted the problem in the post below.
The scam, aimed at non-EU passport holders, involves catching people out by allowing them all the way through to the departure gate before informing them that they need a Visa Check stamp on their boarding pass. The unfortunate victim then has to attempt a mad rush back through security, queue up at an often unmanned desk, obtain some bullshit stamp and then try to get back to the gate before the flight departs which, of course, is highly unlikely and results in a new flight having to be booked along with all the associated costs and hassles of missing a flight.
Why do Ryanair not stamp the boarding pass at the check-in desk? Why are they not instead informed that they need to go complete this task before security?
It is all in the name of making money. And the scum at Ryanair could not give a toss about how we all feel about it.
Please avoid flying Ryanair and use a reputable airline that these days are often very competitive on cost. Try British Airways or EasyJet for your next European break, especially if you are a non-EU passport holder.
The original email we recieved about this Ryanair scam is listed below, along with many comments from people who have experienced the same dirty tricks from Ryanair.
There is a new scam which I think you should make your readers aware of which is the new VISA Check policy for foreign nationals.
My friend recently flew to Sardinia with an Italian friend from Stansted. She is Israeli and when she printed out her boarding pass, she didn’t notice that it had the words ‘Visa Check’ on it. Apparently now anybody without an EU passport must go to the Visa Check counter before they go through security where they stamp your boarding pass.
This also happened to an Australian friend of mine who was not even leaving the UK!. He was flying to Belfast and when he went to the Ryanair Visa Check and asked why this was necessary, he was told it was because he was leaving the UK and there are new regulations for the EU? He had to explain to the Ryanair employee that Belfast was actually in the UK!
Anyway going back to my friend going to Sardinia. Because she didn’t go to the VISA check, she went through security and proceeded to the gate. When she got to the gate, the Ryanair employee informed her that she had to go to the Visa check first. She was unable (like any normal airline) to check the visa there and then. As a result she was forced to return through security, queue up for Visa Check and then come back through security. Of course she missed the flight to the delight of Ryanair who charged her another £100 to fly the next day. Another typical Ryanair scam!
We agree Chris and thanks for your email. Please keep your stories coming and remember, the best ones will win a FREE flight with Ryanair anywhere, yes ANYWHERE in the world!!! Subject to fees outlined in a previous post.
Ryanair, the World’s most hated airline, suffered a massive embarrasment on New Year’s day when their online booking system failed to allow would be passengers to book flights in 2011.
The problem apparently came to light at midnight on New Year’s day when the system only showed dates in 2010 as possible selections from the drop down boxes.
Ryanair took an impressive 14 hours to fix the issue, no doubt having to wait for the blind 6 year old child who originally built the site to wake up the following morning to help out.
Ryanair must have lost out on thousands of bookings costing them a fortune in the process. What a useless bunch of idiots!
We spoke to a traveller, Mr D. Gurton, who was looking to book flights from Stansted to a field somewhere in the middle of nowhere in order to take an expensive taxi onwards to Barcelona. He commented: “I logged on to book some flights to some place called Girona. I laughed my head off when I saw that Ryanair had cocked up in such a royal fashion by not allowing me to select dates from this year – 2011. I have booked my flights with BA instead who are actually cheaper and fly right to Barcelona, saving me a fortune in onward travel charges, allowing me to carry a checked in bag, travel at decent times, not charge me for using a credit card, not selling me all sorts of shit on the flight that I dont want and generally being nicer to me along the way.”
Ryanair, the World’s most hated airline, are experiencing a few issues today with their website but have so far failed to explain to anyone what the problems are being caused by and how passengers will be affected.
Online bookings are still unavailable as is the online check-in system that passengers are forced to use in order to avoid being shafted at the airport for checking in there. How many will be charged later today or tomorrow morning?
What are this shambolic airline playing at?
This is the same Ryanair that reckon they can ditch co-pilots seeing as computers do all the flying on aircraft.
The online booking and check-in system for Ryanair, the World’s most hated airline, has been down for over an hour today.
Passengers hoping to check-in 5 hours before their flight today will now likely have now been stung for not checking in online and will have to pay when they arrive at the airport.
With regards to the booking system going down for what Ryanair call “essential system maintenance”, we have crudely calculated that this website crash will be costing the airline a size-able sum of cash.
Take August this year for example. 7.6 million passengers flown. That’s just over 250,000 passenger bookings per day, equating to around 10,500 per hour. Taking £50 as an estimate of revenue per passenger, this would mean Ryanair have lost over £500,000 in bookings since 12.30pm today.
What a joke Lyingair are. Having to shut down their booking system when they want to make a tiny edit to the website such as adding the fabricated passenger testimonials. We recommend going and having a read of those, they are incredibly funny and oh so obviously written by someone at Lyingair.
Watch this fantastic ‘musical’ about Ryanair, the World’s most hated airline, performed by alternative comedy stand-up group “Fascinating Aida”.
Our favourite bit…
“Then at last we reached the airport where we had to pay a fine, The fecking feckers charged us ’cause we hadn’t checked in online, And finally aboard the flight there’s an extra class (?) of tax, ‘Cause the fecking fecking feckers fecking charge to use the jacks, Cheap flights, cheap flights, I think you must agree, That only fecking gobshites think there’s flights for 50p, (Feck, shite, feck, shite, feck, shite, arse) (Feck, shite, shite, feck, feck, shite, arse)
Ryanair, the World’s most hated airline, have had a pretty crap year and we have been busy ensuring that you heard all about it. From breaches of safety to being ordered to pay compensation to passengers, employing the nastiest scams in order to rip you all off, closing routes without notice, low level buzzing of grannies and making nasty threats to Boeing. It’s what Ryanair are all about!
A year in the life of Ryanair.
Following a quiet January. Ryanair cocked up by locking in fuel prices of $124 a barrel for 80 per cent of its consumption during the third quarter, but the price of oil collapsed to a low of $33. This left O’Leary €102 million in the red.
In late February, rumours starting doing the rounds that O’Leary was looking at imposing a charge on his aircraft for using the toilet. We thought this really took the piss and reported it on the 27th Feb in our article “Spend a penny? How about a pound“.
March was all about the Ryanair Porn Star Edita Schindlerova. The 22 year old secretly appears in X-rated movies and gets a good shafting as ‘Edita Bente’ when not part of shafting Ryanair customers.
In April, Mr O’Leary came up with his idea of a Ryanair Fat Tax for over weight passengers. For logistical and legal reasons, the plan died. Human rights advocates also believed that it may have resulted in an absurd situation where the airline was unable to charge its fattest passengers because that would classify as discrimination against the disabled but would be able to charge the “mildly overweight”!
June was the month of the Ryanair scam but not before they somehow managed to piss off the Queen of Spain after they used a photo of Queen Sofia in an advertisement for the budget airline.
The scams then came thick and fast with Ryanair first launching the SMS booking confirmation scam. As we reported, if online check in is now mandatory, why the need for an SMS confirmation?
Then came the Ryanair coach ticket scam which offered tickets billed as being substantially cheaper than if you were to buy in the airport, a blatant lie and a time consuming scam for passengers.
This was followed by the Ryanair visa check scam. This has caught out thousands of passengers and netted Ryanair hundreds of thousands of pounds in illegal charges.
We also reported a shocking story regarding Ryanair employing transvestite cabin crew on their flights. The saucy little minx was spotted on a Ryanair flight from Stansted and looked thoroughly pleased with the attention she/he was getting whilst performing the pre-flight checks.
In July, Ryanair were reprimanded by the OFT following scores of complaints to the Advertising Standards Authority regarding their “free” flights. Ryanair were made to promise to give greater prominence to information regarding “optional” charges, such as those for checking in luggage.
O’Leary also decided that making passengers stand on flights would allow him to squeeze a few more onboard and thus a few more pennies into his fat piggy bank. Passengers would be eligible for a 50% saving if they booked these “vertical seats”. Quite how a 50% discount from a ticket that is being already sold at only £1 can attract anyone we just don’t know.
We announced on 17th July – “Ryanair leaving you in middle of nowhere again” – that Ryanair were launching new services from Oslo (Rygge). Here we demonstrated that Rygge is so far away from Oslo and flies to such poorly located airports that a trip to Barcelona would take over 8 hours.
In August, Ryanair accused the company that runs Stansted airport (BAA) of being “a bunch of overcharging rapists” and that they were “scamming” the airlines that use these airports. Ha ha ha, how hypocritical of you Mr O’Leary.
October saw an opportunity for Ryanair, Ireland’s largest carrier, to show solidarity with it’s country folk traveling to Paris for the France v Ireland World Cup clash by lowering fares. They duly increased fares to Paris by 1000%. Nice one O’Leary.
Ryanair kicked off November with an announcement that they were planning on increasing the “fine” passengers who forget to print out their own boarding cards are made to pay to €100. Mr O’Leary claimed the fee increase would help eliminate the number of passengers who show up at check-in desks without their boarding pass.
Some good news followed when we reported that Surfbox, an Irish internet company, were offering print outs of passenger boarding cards as a service for just €1. Surfbox said 100 Ryanair passengers a day are printing off their boarding cards at its kiosks in Dublin airport. The estimated loss in ancillary revenue to Ryanair stands at about €117,000 per month
Ryanair replied by closing all six of its routes to and from Basel, Switzerland’s third largest city. Basel airport had refused to be shafted by the demands Ryanair where making over airport fees. Good on them we say.
November 9th saw the inaugural Holiday Extras Customers’ Awards 2009 take place at a stylish ceremony at The Hempel Hotel in London. It came as no surprise to see that Ryanair, the world’s most hated airline, won absolutely nothing.
A court in Dublin then awarded three Ryanair passengers €6,000 (£5,300) in compensation for a flight that was cancelled in 2007. The customers had booked the flight from London to Carcassonne, France, in September 2007, and when it was cancelled had sought redress from Ryanair. With none forthcoming, they contacted EUClaim, a Netherlands-based company that represents airline passengers.
We followed up with a report that Ryanair were being sued by members of a small community near the northern German city of Lübeck who have filed a lawsuit against the grotty, evil, Irish carrier after a low-flying plane allegedly put an 82-year-old woman in the hospital.
Bad tempered O’Leary obviously then got the hump and decided to start bullying Boeing into lowering it’s fees on a potential 200 aircraft deal.
A website visitor then alerted us to the fact that Ryanair were closing ALL flights in and out of Bristol in 2010.
In an effort to cover up the nosediving public opinion, Ryanair launched it’s new corporate logo to be painted on all its aircraft. The no-thrills airline hired a top Dublin based branding consultancy to come up with the design that better reflects company values.