Tag Archives: Easyjet

Ryanair visa check scam

Ryanair, the World’s most hated airline, are still ripping people off with their “Visa Check” scam, 3 years on from when we first highlighted the problem in the post below.

The scam, aimed at non-EU passport holders, involves catching people out by allowing them all the way through to the departure gate before informing them that they need a Visa Check stamp on their boarding pass. The unfortunate victim then has to attempt a mad rush back through security, queue up at an often unmanned desk, obtain some bullshit stamp and then try to get back to the gate before the flight departs which, of course, is highly unlikely and results in a new flight having to be booked along with all the associated costs and hassles of missing a flight.

Why do Ryanair not stamp the boarding pass at the check-in desk? Why are they not instead informed that they need to go complete this task before security?

It is all in the name of making money. And the scum at Ryanair could not give a toss about how we all feel about it.

Please avoid flying Ryanair and use a reputable airline that these days are often very competitive on cost. Try British Airways or EasyJet for your next European break, especially if you are a non-EU passport holder.

The original email we recieved about this Ryanair scam is listed below, along with many comments from people who have experienced the same dirty tricks from Ryanair.

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Dear I Hate Ryanair,

There is a new scam which I think you should make your readers aware of which is the new VISA Check policy for foreign nationals.

My friend recently flew to Sardinia with an Italian friend from Stansted. She is Israeli and when she printed out her boarding pass, she didn’t notice that it had the words ‘Visa Check’ on it. Apparently now anybody without an EU passport must go to the Visa Check counter before they go through security where they stamp your boarding pass.

This also happened to an Australian friend of mine who was not even leaving the UK!. He was flying to Belfast and when he went to the Ryanair Visa Check and asked why this was necessary, he was told it was because he was leaving the UK and there are new regulations for the EU? He had to explain to the Ryanair employee that Belfast was actually in the UK!

Anyway going back to my friend going to Sardinia. Because she didn’t go to the VISA check, she went through security and proceeded to the gate. When she got to the gate, the Ryanair employee informed her that she had to go to the Visa check first. She was unable (like any normal airline) to check the visa there and then. As a result she was forced to return through security, queue up for Visa Check and then come back through security. Of course she missed the flight to the delight of Ryanair who charged her another £100 to fly the next day. Another typical Ryanair scam!

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We agree Chris and thanks for your email. Please keep your stories coming and remember, the best ones will win a FREE flight with Ryanair anywhere, yes ANYWHERE in the world!!! Subject to fees outlined in a previous post.

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Ryanair chief O’Leary forced into humiliating apology over claims that Easyjet’s Stelios was a liar

Michael O'Leary, Ryanair's chief executive

Ryanair, the World’s most hated airline, have agreed to pay libel damages to the founder of EasyJet for falsely accusing him of suppressing reports about the company’s performance.

Sir Stelios Haji-Ioannou sued Ryanair because of ads which accused him of stopping publication of weekly reports on EasyJet’s on-time performance. One ad, which showed Stelios with a long nose, called on him to “stop hiding the truth.”

Stelios was no longer in management at EasyJet, but was a non-executive director and major shareholder.

When Stelios protested, Ryanair ran more ads proposing to settle the issue by a sumo wrestling match or a foot race, and calling Stelios a “chicken.”

The ads were published in The Daily Telegraph, The Guardian and on Ryanair’s website in January and February.

Chris Scott, a lawyer representing Stelios, said in court that Ryanair and its chief executive, Michael O’Leary, accepted that Stelios did not lie, had unreservedly apologised and agreed to pay damages and his legal costs.

“This was an unpleasant personal attack on me by a large public company, made worse by the way O’Leary responded to the legal complaints,” Stelios said in a statement. He was not in court Thursday.

Stelios’ representatives said Ryanair had offered 50,100 pounds ($64,200), which Stelios had accepted and would donate to his philanthropic foundation.

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Ryanair slammed by ASA for ‘misleading’ newspaper advertisements

Ryanair, the World’s most hated airline, have again been slammed by the Advertising Standards Authority for misleading customers with offers of low fare offers.

The excuse for an airline placed two newspaper adverts offering £10 one-way fares, but with sneaky small print explaining that the offer was subject to “restrictions”.

The ASA investigated the ads after they were tipped off by good old EasyJet. Their report highlights that the ads were indeed “likely to mislead”.

Surprisingly, Ryanair have declined to whinge and moan in reply. Silence is golden eh! They did however attempt a cheap pop at Easyjet for making the complaint. Get a life O’Leary.

The specifics of the complaint surround £10 one-way fares to Gothenburg and Dusseldorf and the extra small print that mentions that the offer is of course not an offer but a standard rip off fare. “Subject to availability and excluded fees and charges” in Ryanair speak.

The ASA agreed with Easyjets complaint and said in its report that readers were likely to believe the £10 deal was a fixed price.

The ASA said: “Because we considered that consumers would understand ‘£10 one way’ to mean that all flights to Gothenburg and Dusseldorf-Weeze were available at £10, and because we had not seen evidence to support that claim, we concluded that the ads were likely to mislead.”

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Ryanair criticised by EasyJet Chairman Michael Rake over inappropriate comments

Michael O'Leary, Ryanair's chief executive

Michael O

Ryanair, the World’s most hated airline, have been slated by Michael Rake, the chairman of EasyJet, who has described comments made by Ryanair boss Michael O’Leary against Easyjet founder Stelios Haji-Ioannou as “inappropriate, inaccurate and personal attacks”.

Mr Haji-Ioannou last week issued libel proceedings against Mr O’Leary after the Ryanair chief executive depicted him as a liar.

Mr Rake made the comments in an address to shareholders at Easyjet’s annual general meeting in Luton yesterday.

Ryanair had earlier this month published advertisements depicting the Easyjet founder as Pinocchio and accusing him of failing to publish the airline’s punctuality data.

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