Tag Archives: Ash

Ryanair humiliated in court over volcanic ash cloud refunds

Ryanair, the World’s most hated airline, have lost the latest round of their attempt to avoid paying passengers compensation for accommodation and meal costs following the volcanic ash disruption in 2010.

Advocate general of the European Court of Justice Yves Bot said yesterday that airlines were obliged to pay the costs incurred by passengers whose flights were disrupted by “extraordinary events” like the 2010 Icelandic volcano.

Ryanair had argued that such events were so extraordinary airlines should not be expected to pay the costs. What a load of drivel Ryanair. Climb back into your hovel and shut it.

If the opinion is followed by the full court, as the majority of such opinions are, it will have implications for the airline industry throughout Europe. EU law obliges airlines to provide passengers with care and assistance, including hotel accommodation, when flights are cancelled by events beyond their control.

More importantly, it will force Ryanair to pay the f**k up. Specifically in the case of Denise McDonagh, from Terenure, Dublin, after she was stranded in Faro, Portugal, on April 17th of that year due to the cancellation of her flight. She was unable to return until April 24th. She sued Ryanair in the Dublin Metropolitan District Court for €1,129, the costs she incurred as a result of the cancellation.


We’re back and we still hate Ryanair

Ryanair, the World’s most hated airline, have had a nice little breather from us publishing all the horrible truths about them over the last few weeks.

But, unfortunately for them, we’re back from our holiday around the world and chomping at the bit to get back in the groove!

So what have we missed?

Ryanair being taken to court over unpaid ash cloud compensation

It seems that a test case involving Ryanair has been heard in a European court, the outcome of which could change the rules regarding compensation when an airline cancels a flight.

A passenger made a compensation claim against Ryanair in the wake of the volcanic ash cloud disruption, when her flight from Faro, Portugal was cancelled and she became stranded for nine days.

According to the Irish Examiner, the airline refused to pay the €1,129 (£945) claim for expenses incurred and Denise McDonagh was forced to go to the county court.

Read more: http://www.dailymail.co.uk/travel/article-2099327/Ryanair-Denise-McDonagh-EU-court-volcanic-ash-cloud-compensation-claim.html#ixzz1mkML9bOs

Families flying with ­Ryanair this summer will face soaring luggage charges

A family of four each with average size suitcases will have to pay £320 just to put them in the hold as the ­airline cashes in on peak season with a hike of up to 33 per cent on its baggage tariff.

Ryanair’s charge of £80 for a 20kg case is more than double summer holiday ­increases brought in by other budget carriers.

Travelsupermarket.com spokesman Bob Atkinson said: “Ryanair clearly hopes to profit from summer holidaymakers while leaving low season prices as they are.

“This will affect families in particular. And woe betide if you forget to book that bag in online.

“It’ll cost you £100.” Families of four travelling on Flybe, easyJet, BMI, ­Thomson, Jet2 and Monarch will face luggage charges from £103 to £151.

Read more: http://www.mirror.co.uk/news/uk-news/ryanair-hikes-baggage-charges-in-time-681588


Ryanair set to appeal against 3 million euro fines for stranding passengers in Italy

Ryanair, the World’s most hated airline, are set to appeal against the decision by Enac, the Italian civil aviation authority, over the 3 million euro fine for leaving passengers stranded at Italian airports during the volcanic ash crisis.

Ryanair are moaning that the fine is “biased”. Enac have confirmed that Ryanair breached European rules 178 times. The rules state that all passengers flying into or out of the EU with a European airline are entitled to a refund or to be re-routed. Those who chose to be re-routed have the right to food and accommodation while they wait for the next flight.

Ryanair reckon they were not given enough time to contest the allegations before the fine was issued.

Italy’s aviation watchdog has since re-affirmed the legitimacy of the fines.  Ryanair have actually admitted in their statement yesterday that they asked disrupted passengers to submit a claim for reimbursement of hotel expenses.

This did not comply with EU regulations.

Pay up Ryanair!


Ryanair in childish whinging rant about recent airspace closures due to volcanic ash

Ryanair, the World’s most hated airline, are whinging once again about the current system in place to protect airlines from volcanic ash following the most recent disruptions.

London Heathrow and London Gatwick had been affected early on Monday but operator BAA subsequently stated that restrictions were lifted at around 11:00am – a decision which sparked a typically childish whinging moan from Ryanair about it not being fair and that they would stamp their feet and cry until something was done about it.

Ryanair claims the London Volcanic Ash Advisory Centre forecasting is “substantially fictitious”.

Seems somewhat odd that this is the same Ryanair that cancelled flights recently due to “ash” while every other airline flying the same routes was operating as normal. About.com’s Guide to Spain Travel quote somebody from the UK air regulatory industry as saying that “It was entirely a business decision on Ryanair’s part to cease all flights while others were still flying. There was no technical issue that he was aware of.”.


Ryanair then added “It would appear that there is one model for air safety for all other UK airports, but when it threatens the opening of Gatwick and Heathrow, these [forecasts] are simply ignored.”

Ryanair is insisting that the UK adopt a system whereby airspace within a 60mi (100km) radius around a volcano is declared hazardous, but airlines are permitted to fly outside of this zone as long as ash is not visibly present. If ash is detected on the airframe after landing, the carrier follows manufacturers’ guidelines.

“There cannot be one safety model for busy London airports, and a different safety model for smaller regional airports” moaned Ryanair chief Michael O’Leary.

Have you ever heard so much drivel in your life? Pathetic.


Ryanair admits volcanic ash in Belfast engines

Ryanair, the World’s most hated airline, have confirmed that they found volcanic ash in the engines of two of its aircraft at Belfast City Airport.

Four Ryanair flights to England were cancelled at the airport on Sunday, leaving dozens of passengers stranded.

Initially, the airline said the planes all had separate technical problems unrelated to the Icelandic eruption.

But after further tests on Sunday, the airline confirmed that two of its aircraft at the City airport showed small traces of ash in their engines.

The planes returned to service yesterday according to a Ryanair spokesman.

“These aircraft will return to service once the manufacturer’s approved procedures for return to service in such cases has been completed by Ryanair’s engineers,” he said on Sunday.

He added that there “was no risk and no cause for concern.”

The planes had flown in UK airspace which was open and unrestricted at the time.

The spokesman said Ryanair cannot explain why there was ash in the engines other than there are trace elements of it in the atmosphere.

A Ryanair aircraft was forced to make a precautionary landing this morning, in Belfast, due to an acrid smell in the cabin.



Ryanair’s volcanic level of flight cancellations continues due to ash cloud

Ryanair, the World’s most hated airline, have cancelled all flights between the UK and Ireland until 1300 GMT on Friday to allow the airline to clear any backlog of stranded passengers in mainland Europe.

Ryanair have also extended the cancellation of all Northern Europe flights from Wednesday afternoon to Thursday afternoon.

The cancellations are hitting Ryanair where it hurts. Ryanair reported today that it expects the disruption to flights caused by volcanic ash clouds over Europe will be about EUR42 million in fiscal 2011, as long as it can start flying normally by Friday.

The disliked carrier also said it expects net profit for the year ending March 31, 2011, to be impacted by about EUR6 million per day over seven days of disruption. The airline said normal flight operations will resume from about 1300 GMT Friday, according to its “current best estimate.”


Volcanic ash cloud further grounds Ryanair aircraft as share prices plummets

Ryanair, the World’s most hated airline, have extended the cancellation of all their flights into and out of the UK until Wednesday at the earliest due to the volcanic ash cloud hovering above us resulting in a large 6.7% dip in their share price!

Ryanair Holdings PLC has led the decline in European airline stocks as the air-traffic ban that’s grounded tens of thousands of flights since last week extended into a fifth day today.

Airlines may lose as much as $300 million a day due to shutdowns, according to an estimate by the International Air Transport Association. The cancellations began after an April 14 eruption at the Eyjafjallajökull volcano in Iceland spewed dust across European airspace.

“It looks like at the minimum you are going to see an average of a week’s financial impact on the airlines,” analyst Joe Gill at Bloxham Stockbrokers in Dublin said by phone. “For highly geared airlines that’s a lot of money.”