TripAdvisor UK announced the results of its annual travel trends survey of more than 700 Britons, revealing that travellers are unable to predict the final cost of their flight, with nearly one-third paying unexpected additional costs at check-in.
Travellers have become more surprised by the final price of their air ticket in the past three months. As a result of ‘add-ons,’ 73 percent have been surprised by the final cost of flight, up five percent from a survey conducted in September.*
Additionally, 32 percent, up 18 percent from three months ago, have checked in at an airport and paid additional costs they were not expecting.
The favourite airline for British travellers is Virgin Atlantic. For the fourth year in a row, Ryanair is travellers’ least favourite airline by an overwhelming 41 percent, up from 30 percent last year.
It’s the 4th year in a row that Ryanair have “won” this prestigious accolade and demonstrates clearly that they are universally hated.