Ryanair, the World’s most hated airline, are set to appeal against the decision by Enac, the Italian civil aviation authority, over the 3 million euro fine for leaving passengers stranded at Italian airports during the volcanic ash crisis.
Ryanair are moaning that the fine is “biased”. Enac have confirmed that Ryanair breached European rules 178 times. The rules state that all passengers flying into or out of the EU with a European airline are entitled to a refund or to be re-routed. Those who chose to be re-routed have the right to food and accommodation while they wait for the next flight.
Ryanair reckon they were not given enough time to contest the allegations before the fine was issued.
Italy’s aviation watchdog has since re-affirmed the legitimacy of the fines. Ryanair have actually admitted in their statement yesterday that they asked disrupted passengers to submit a claim for reimbursement of hotel expenses.
This did not comply with EU regulations.
Pay up Ryanair!