This week, the Swiss research firm Covalence released its annual ranking of the overall ethical performance of multinational corporations. The idea behind the Covalence research is that there’s value – both for companies and consumers – in measuring corporations against an ethical standard.
To complete its ethics index, Covalence compiled both quantitative and qualitative data, spanning seven years, for 581 companies. The data encompass 45 criteria that include labor standards, waste management and human rights records. And because it is a reputation index, the Covalence survey also incorporates media, industry and NGO documents into its evaluation.
It came as absolutely no surprise to us, therefore, to discover Ryanair listed in the top 12 worst companies in the World.
In it’s findings, Covalence noted that Michael O’Leary, the CEO of Irish budget airline Ryanair, is “known for his outrageous behavior and aggressive cost-cutting measures” and that “employees of his company are reportedly forbidden from using the company’s pens or charging their cellphones with its electricity”.
O’Leary has also been known to get nasty with customers, yelling and cursing at one person who requested a refund after a relative fell ill.
Congratulations to O’Leary and Ryanair on their effort at gaining this fabulous accolade.