Ryanair accused of abandoning passengers on wrong island after flight diverted

Ryanair, the World’s most hated airline, have been accused of abandoning passengers after one of their aircraft was diverted due to bad weather yesterday.

According to the Daily Mail, passengers were en-route to Lanzarote but ended up landing in Fuerteventura.

After being let off the plane, passengers are said to have been left to make their own arrangements to get to the correct destination.

One family were left £400 out of pocket after forking out for overnight hotel accommodation and a 30 minute ferry crossing to Lanzarote the next day.

Kay Wright, 40, was with her sons Jack, six, George, five, three-year-old daughter Kacey and stepdaughter Tabatha, 23.

She claimed they were “given no further help from Ryanair” and was “forced to ring partner Tony Wainwright at home in Bournemouth, Dorset, to help her reach their destination”.

Tony said: “I got a phone call at about 6pm to say they had landed but were on the wrong island.

“After disembarking they had gone into the terminal but there were no Ryanair representatives to tell them what to do next.

“It was left to me and a very helpful Spanish lady to sort out a taxi, arrange alternative accommodation for the night and book ferry crossings to Lanzarote in the morning.

“I don’t blame Ryanair for the bad weather but to abandon a family, on the wrong island, is unforgivable.

“It has cost us another £400.

“I know Ryanair is a budget airline but surely they have some duty of care to their passengers”.

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