Ryanair, the World’s most hated airline, have taken ripping off their customers to another level through avoiding giving change back to them when selling things from the trolley, according to the Daily Mail.
The filthy thieving fuckers are advising cabin crew to follow a ‘keep the change’ policy in a training document. It is suggested they mislead passengers by claiming to have ‘no change left’ when they sell food or drink.
Staff are encouraged to tell passengers to spend the money on one of the airline’s own scratchcards or an item worth the same amount as the change owed.
The advice is contained in a document called “Ryanair Sales Tips”. What a bunch of wankers Ryanair are.
Under the heading ‘Have you tried these?’ the A4 document reads: ‘Keep the change! A simple and effective method to help boost your passenger spend count.
‘If you owe someone €2.00 advise that you are short of change right now, and can return the change at the end of the service.
‘Or ask them if you would like to purchase a scratchcard, or something to the value of €2.00.
‘If it doesn’t work then don’t worry, at least you tried.’
The airline’s controversial boss Michael O’Leary is renowned for his revenue-enhancing ideas that aim to increase turnover and lower costs.
A Ryanair spokesman described the sales advice as ‘a training document used by a third party’.