Ryanair bullying pilots into silence

ryanair-leave-marseilleA furious group of pilots who fly for Ryanair, the World’s Most Hated Airline, claim the low-cost shambles is orchestrating a campaign to bully them into silence by “suppressing” their Facebook and Twitter sites.

The Ryanair Pilot Group (RPG) hit out as the airline claimed it was being targeted by “internet trolls” masquerading as Ryanair.

The RPG’s Facebook website was shut down last week after a complaint the site infringed Ryanair’s intellectual property.

RPG chairman Evert van Zwol said: “There seems to be an orchestrated and deliberate attempt to silence the public voice of the Ryanair pilots.

“Attempts to suppress social communications are not acceptable in 21st century Europe.”

A separate Twitter account, dubbed “Ryanair Customer Service Not” reappeared on Twitter yesterday claiming Ryanair had asked the website to “suspend its account”. In a statement Ryanair would only say: “We are currently applying to obtain all ‘Ryanair’ pages on all relevant social media outlets in order to prevent internet trolls masquerading as Ryanair.”

The row came just hours after allegations Ryanair management were intimidating pilots who wanted to raise safety concerns, claims fiercely denied by the airline.

A Channel 4 Dispatches programme last night was due to claim that more than half of 1,000 pilots were too scared to raise safety issues with external bodies. More than nine in ten believed the airline was trying to silience pilots from raising safety concerns.

Ryanair has long claimed the RPG is little more than a “PR front for the pilot unions of competitor airlines”. Ryanair chief Michael O’Leary is famous for having little sympathy with trade unions, which are not recognised by the airline.

Spanish safety investigators last week claimed airlines such as Ryanair could be putting passengers at risk by restricting the amount of fuel they carry to cut costs.


Ryanair accused of intimidating pilots

Angry-Pilot-CroppedRyanair, the World’s Most Hated Airline, are accused of intimidating pilots who want to raise safety issues with the airline’s management.

A survey of more than 1,000 pilots revealed deep misgivings over the no-frills airline’s approach, according to an article on Telegraph.co.uk

The results of the survey, which will be made public on Channel 4’s Dispatches documentary tonight suggested many did not believe the airline had a “transparent safety culture.”

Just over a third of the company’s pilots took part in the survey commissioned by the Ryanair Pilot Group, an unofficial body at the company, which refuses to recognise trade unions.

The survey was triggered by a memorandum to pilots by management following an earlier petition raising safety concerns.

Ryanair warned any pilot signing what it described as a “so-called safety petition” could face the sack for gross misconduct.

Following the Ryanair memo, the survey found that more than half the pilots were more reluctant to raise safety issues with external bodies.

More than nine out of 10 pilots, who participated in the survey, said they believed the airline was trying to suppress pilots from raising safety concerns.

Just under 70 per cent of respondents said they no longer continued to have confidence in the safety reporting system of Ryanair after receiving the memo.

Nearly 90 per cent called on regulators to take action against the airline for issuing the memo.

The survey comes within weeks of Ryanair’s drive to minimize fuel costs coming under fire from Spanish air accident investigators.

A report into a series of incidents in which the no-frills airline had to declare a series of fuel emergencies has raised questions over the company’s operating practices.

Comisión de Investigación de Accidentes e Incidentes de Aviación Civil, the Spanish Equivalent to the Britain’s Air Accidents Investigation Branch, was highly critical of Ryanair .

This followed an investigation of examining incidents at Alicante on May 14 last year and Valencia on June 26, when Ryanair aircraft declared fuel emergencies.

It concluded: “The company’s fuel savings policy, though it complies with the minimum legal requirements, tends to minimize the amount of fuel with which its airplanes operate and leaves none for contingencies below the legal minimums.

“This contributed to the amount of fuel used being improperly planned and to the amount of fuel onboard dropping below the required final fuel reserve.”

Responding to the Spanish investigation, a Ryanair spokesman, denied the airline’s pilots flew with “minimum fuel”.

The airline said the investigators’ report was factually inaccurate and insisted the Irish Aviation Authority had “no concerns over Ryanair’s fuel policy”.

It declined to comment on the survey describing the group as a “PR front for the pilot unions of competitor airlines.”


Ryanair spewing out nearly as much CO2 as Cyprus does

ryanair-fumesRyanair, the World’s Most Hated Airline, have a fleet of aircraft that belch out almost as much carbon dioxide as the island country of Cyprus and its entire population of 1.1 million people, according to the Irish Independent.

The no-frills airline spewed out about 7.5 million tonnes of CO2 last year, according to a spokesman for Ryanair.

Cyprus, which is thronged with more than two million tourists a year, produces 7.9 million tonnes of carbon emissions annually, according to latest figures from the Environmental Assessment Agency in the Netherlands and the European Commission.

Despite its population of 85 million people and having one of the highest numbers of cattle in the world, Ethiopia burps out less carbon dioxide than Ryanair. Ethiopia’s annual carbon dioxide output comes to 7.2m tonnes.

Ethiopia is not the only country with a lower carbon footprint than Michael O’Leary’s Ryanair. The airline throws out about 75 per cent more carbon dioxide a year than the Bahamas — and more CO2 than Cameroon, Georgia or Moldova.


Ryanair Ibiza flight taken over by group of drunken hooligans

drink-vodka-ryanairRyanair, the World’s Most Hated Airline, offer such a shoddy service that passengers are now resorting to drinking 10 bottles of vodka before departure, according to an article on Digital Journal.

On August 3, after two of the men created a scene when being refused permission to board the plane, police officers had to give advice to the Ryanair cabin crew prior to takeoff on how to deal with the group’s behavior.

58-year-old Fiona Black, a frequent-flier passenger on the flight, told the Scottish newspaper, The Daily Record, that “Police came on and had a word with them but never took off the ones who should’ve been taken off.”

The flight was delayed by 30 minutes and after takeoff the craziness reportedly continued.

Black said: “It was just awful. They were idiots the whole flight. I think the stewards confiscated about ten bottles of vodka from them.”

“In fact they all should’ve been taken off in my opinion.”

“The stewardess had said she would get them thrown off by police, so when police just left I felt that was unfair on the crew as this lot obviously then thought they could get away with anything.””

Other passengers on the plane, which included families with children, were forced to use the toilets at the front of the plane, as the group of 30 hooligans turned the rear end of the plane into a no-go zone.

They reportedly drank spirits, jumped on seats, swore, shouted and threatened crew and passengers.

Black recalled the scene: “There was one guy in particular who was singling out one of the stewardesses.”

“He was walking behind her when she was doing the drinks trolley and was pretending to have sex with her.”

“One steward, who was trying to defend the female staff, was squared up to and it seemed like he was going to be punched.”

“It could just suddenly flare up, you just don’t know.””

The Ryanair cabin crew asked passengers to act as witnesses, as they intended reporting the behavior of the group of hooligans on their return.

The flight took a grueling three hours and on arrival at Ibiza Airport, Spanish Civil Guard police removed and detained five of the individuals.

Ryanair, stressing that safety was their key concern, has since officially apologized to passengers on the flight. In a statement, Ryanair’s head of communications Robin Kiely said: “Ryanair crew operating flight FR694 requested police assistance on arrival at Ibiza airport after a group of passengers became disruptive in-flight.”

“Police removed and detained a number of individuals from the aircraft before other passengers disembarked.”

“Ryanair sincerely apologize to other passengers for any inconvenience caused but the safety of our passengers, crew and aircraft is our number one priority. This is now a matter for the police.””

Read more: http://www.digitaljournal.com/article/356061#ixzz2bbQaPpmt


Ryanair in bid to shut down pilots’ Twitter and Facebook accounts

viajes-fuerteventura-ryanair-2010Ryanair, the World’s Most Hated Airline, have swooped to have a number of Facebook and Twitter accounts shut down after claiming they infringe the airline’s rights.

The move, as reported in the Irish Independant, has also led to allegations that the airline is attempting to silence a group that claims to represent about half of Ryanair’s 2,500 pilots – the Ryanair Pilot Group (RPG).

Ryanair confirmed to the Irish Independent that it has contacted both social networking giants in the past few weeks.

“We are currently applying to obtain all ‘Ryanair’ pages on all relevant social media outlets in order to prevent internet trolls masquerading as Ryanair,” said a spokesman.

The Ryanair Pilot Group’s Facebook page was shut down just over a week ago. That was on foot of a complaint made to Facebook that the site infringed Ryanair’s intellectual property.

No prior notice was given to the RPG, according to the pilot group.

“It can only be assumed from these two exceptional events that there seems to be an orchestrated and deliberate attempt to silence the public voice of the Ryanair pilots,” said Evert van Zwol, chairman of the RPG Interim Council. “Attempts to suppress social communications are not acceptable in 21st century Europe,” he said. “Freedom of association and freedom of speech are basic human rights that nobody should have to seek from scratch or assert through the media or the courts.”

He said pilots wouldn’t be dissuaded from organising themselves due to “crude and out-dated attempts to curtail personal, social and media interaction”.

But the RPG quickly moved to establish a new Facebook page. It’s understood that the site is unlikely to fall foul of any intellectual property infringements.

RPG’s Twitter account was suspended on Wednesday. Twitter declined to comment, but in a surprise twist, the RPG Twitter account was reactivated yesterday afternoon. The Twitter account contained a new disclaimer: “We are not affiliated with Ryanair Limited or any of its affiliated companies.”

The Ryanair spokesman said the airline is evaluating the potential to establish its own social media presence.

Ryanair does not recognise unions and does not recognise the RPG either, which itself does not have union status.

“We don’t comment on the Non-Ryanair Pilots Group which is a PR front for the pilot unions of competitor airlines,” said a Ryanair spokesman.

Last month, the RPG formed its first council, which includes serving Ryanair pilot John Goss, who has been involved in previous efforts to negotiate with the carrier.

Ryanair will face a PR battle this Monday when Channel 4 airs a documentary it calls ‘Secrets from the Cockpit’. The ‘Dispatches’ documentary claims to have uncovered “growing concerns about Ryanair’s fuel policy and working practices”.


Ryanair: Secrets from the Cockpit. Channel 4, Monday 12th August

Ryanair, the World’s Most Hated Airline, are featured once again this coming Monday night in a Channel 4 Dispatches documentary titled “Ryanair, Secrets from the Cockpit”.

“I don’t know if people realised how close to the edge they were…”

Intriguing. Make sure you tune in or Sky+ it!

Dispatches is Channel 4’s award-winning investigative current affairs programme.


Ryanair in safety warning claims over cutting fuel

slide_4584_63779_largeRyanair, the World’s Most Hated Airline, could be putting passengers at risk by restricting the amount of fuel they carry in an attempt to cut costs, according to an article in the Independent last week

In a strongly worded report, Spanish safety investigators said that “market competition” was forcing airlines to carry less emergency fuel to improve competitiveness.

And they warned that air traffic controllers might not be able to cope if, due to bad weather or a closed a runway, they were faced with multiple planes trying to land with minimum fuel levels on board.

The official report into the Ryanair Flight RY9ZC on-route from Stansted to Alicante in Spain with 170 passengers on board in May 2010 reveals regulators’ concerns about the policy. It details how the 27-year-old Ryanair captain decided not to take on any additional fuel other than that calculated in his flight plan.

In fact, due to better than expected weather conditions and a lower than estimated take-off weight, the plane’s fuel consumption was 477kg less than had been predicted. But as the plane approached the airport it faced unexpectedly strong winds and was forced abandon two attempts to land.

At that point the captain, and his 22-year-old co-pilot, made a decision to divert to Valencia. But while approaching the airport, the crew had to declare a Mayday.

The plane landed safely but a measurement of fuel after landing showed it had just 956kg remaining, 183kg below the final fuel reserve of 1,139kg required as part of its total fuel on take off. If the plane had had predicted conditions on route it would have had only 15 minutes of flying time.

In its analysis of the incident, the Spanish Civil Aviation Accident and Incident Investigation Commission said it was concerned that if more airlines adopted Ryanair’s fuel strategy then safety could be compromised.

The report concluded that the cause of the incident was the crew’s “inadequate decision-making process”.

Read the full Independent article here: http://www.independent.co.uk/travel/news-and-advice/exclusive-safety-warning-as-budget-airlines-such-as-ryanair-cut-fuel-levels-for-flights-8749046.html


Ryanair Customers to be Mugged at Check-In

ryanair-muggingRyanair, the World’s Most Hated Airline, have ordered staff to “mug” all passengers at check-in to boost revenue, according to a report on the Daily Squib.

“We already mug them when they book their flights with excessive charges but we have been ordered to go a step further by mugging the bastards physically by nicking their hand luggage or going into their pockets to steal their gadgets,” Elaine O’Riordan, a Ryanair worker told the BBC.

Passengers have already complained about the muggings, but were simply told to ‘shut it, or we’ll throw you off the fu**ing plane” by bully Ryanair workers.

Doreen Elsingham, from Watford was travelling to Benidorm on a two week package holiday last week, and when she went to the flight check-in she was told to hand over her i-pod, i-pad, smartphone and a box of Swiss chocolate she was taking to her 90-year-old grandmother or get a smack in the face.

Read the full article here: http://www.dailysquib.co.uk/world/4255-ryanair-customers-to-be-mugged-at-check-in.html



Ryanair cabin crew instructed to steal passengers change

micky-oRyanair, the World’s most hated airline, have taken ripping off their customers to another level through avoiding giving change back to them when selling things from the trolley, according to the Daily Mail.

The filthy thieving fuckers are advising cabin crew to follow a ‘keep the change’ policy in a training document. It is suggested they mislead passengers by claiming to have ‘no change left’ when they sell food or drink.

Staff are encouraged to tell passengers to spend the money on one of the airline’s own scratchcards or an item worth the same amount as the change owed.

The advice is contained in a document called “Ryanair Sales Tips”. What a bunch of wankers Ryanair are.

Under the heading ‘Have you tried these?’ the A4 document reads: ‘Keep the change! A simple and effective method to help boost your passenger spend count.

‘If you owe someone €2.00 advise that you are short of change right now, and can return the change at the end of the service.

‘Or ask them if you would like to purchase a scratchcard, or something to the value of €2.00.
‘If it doesn’t work then don’t worry, at least you tried.’

The airline’s controversial boss Michael O’Leary is renowned for his revenue-enhancing ideas that aim to increase turnover and lower costs.

A Ryanair spokesman described the sales advice as ‘a training document used by a third party’.


Ryanair anger passengers after Italian ‘Mafia’ joke

Ryanair mafiaRyanair, the World’s most hated airline,  have pissed off Italians  after a flight attendant referred to the Italian city of Bari as a “mafia” town,  AFP reports.

“Welcome on board this Ryanair flight from Paris Beauvais to Bari, the city of mafia bosses and Saint Nicholas,” the attendant reportedly said.

As The Telegraph reports, Bari is the capital of the Puglia region, which is a center for one of Italy’s four main mafia groups, the Sacra Corona Unita, but truth was no defense for the flight attendant. Passengers wrote to the company, denouncing the crack as offensive.

“I feel terribly offended by the ridiculous way that you treat your passengers,” one woman wrote, according to the paper.

Ryanair’s Stevie WhoseYaFather said that the airline “does not agree with these comments and will certainly address the problem with the employee concerned. Ryanair apologizes for any offense it might have caused,” according to Italian news agency AGI.

Last month, Ryanair’s prat/twat CEO Micky O’Dreary ticked a bunch of people off when he called thousands of passengers “idiots” and saying they are “stupid” for not printing their boarding passes ahead of time. He likely did not make any friends when he complained about paying too much in baggage fees either.