Ryanair being investigated over emergency exit row seat charges

March 23rd, 2012

Ryanair, the World’s most hated airline, are being investigated by an air safety watchdog over their policy of preventing passengers from sitting next to emergency exits unless they pay an extra £10.

The seats provide additional leg room, which Ryanair see as a way of extracting more cash from passengers who would like to sit there. However, passengers in these seats are also expected to follow directions and – if necessary – open the doors in the event of an emergency.

Due to some passengers refusing to pay the extra charge, many Ryanair flights have taken off with those seats vacant. In those cases, passengers in the surrounding rows, further from the exit, are asked to familiarise themselves with the evacuation procedure.

Some of those passengers have reportedly expressed doubts about being able to understand the instructions and open the emergency doors if they are not sitting next to the exit.

The Irish Aviation Authority (IAA) has launched an investigation into the issue, while the Civil Aviation Authority and the British Airline Pilots Association (BALPA) have also expressed concerns.

“Our guidance to UK-registered airlines is that whoever is sitting next to the emergency exit must be briefed about what to do,” said a spokesman for the CAA. “If that person says they are not willing to do it, then someone else must be found who is happy with that role.”

He added: “It’s an important task. It’s not easy to open the doors and they must be physically strong enough to throw them from the plane.”

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Ryanair re-probed by EC on Charleroi start up

March 22nd, 2012

Ryanair, the World’s most hated airline, face a re-opening of an EC probe into “advantages” granted to the shambolic excuse for an airline when it started operating at Belgium’s Charleroi airport.

The EC has also opened two new “in-depth” investigations into the financing of Angoulême airport in France and Dortmund airport in Germany.

In 2004 Ryanair was ordered to re-pay some funds received from Belgian authorities that were deemed to be incompatible with European state aid rules.

However, this was over-ruled by a European court in 2008 which said the Commission had not followed correct procedures.

Ryanair’s spokestwat, Stephen McNamara, moaned: “Ryanair’s arrangements with all EU airports comply with competition rules.”.

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Ryanair visa check scam

March 21st, 2012

Ryanair, the World’s most hated airline, are still ripping people off with their “Visa Check” scam, 3 years on from when we first highlighted the problem in the post below.

The scam, aimed at non-EU passport holders, involves catching people out by allowing them all the way through to the departure gate before informing them that they need a Visa Check stamp on their boarding pass. The unfortunate victim then has to attempt a mad rush back through security, queue up at an often unmanned desk, obtain some bullshit stamp and then try to get back to the gate before the flight departs which, of course, is highly unlikely and results in a new flight having to be booked along with all the associated costs and hassles of missing a flight.

Why do Ryanair not stamp the boarding pass at the check-in desk? Why are they not instead informed that they need to go complete this task before security?

It is all in the name of making money. And the scum at Ryanair could not give a toss about how we all feel about it.

Please avoid flying Ryanair and use a reputable airline that these days are often very competitive on cost. Try British Airways or EasyJet for your next European break, especially if you are a non-EU passport holder.

The original email we recieved about this Ryanair scam is listed below, along with many comments from people who have experienced the same dirty tricks from Ryanair.

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Dear I Hate Ryanair,

There is a new scam which I think you should make your readers aware of which is the new VISA Check policy for foreign nationals.

My friend recently flew to Sardinia with an Italian friend from Stansted. She is Israeli and when she printed out her boarding pass, she didn’t notice that it had the words ‘Visa Check’ on it. Apparently now anybody without an EU passport must go to the Visa Check counter before they go through security where they stamp your boarding pass.

This also happened to an Australian friend of mine who was not even leaving the UK!. He was flying to Belfast and when he went to the Ryanair Visa Check and asked why this was necessary, he was told it was because he was leaving the UK and there are new regulations for the EU? He had to explain to the Ryanair employee that Belfast was actually in the UK!

Anyway going back to my friend going to Sardinia. Because she didn’t go to the VISA check, she went through security and proceeded to the gate. When she got to the gate, the Ryanair employee informed her that she had to go to the Visa check first. She was unable (like any normal airline) to check the visa there and then. As a result she was forced to return through security, queue up for Visa Check and then come back through security. Of course she missed the flight to the delight of Ryanair who charged her another £100 to fly the next day. Another typical Ryanair scam!

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We agree Chris and thanks for your email. Please keep your stories coming and remember, the best ones will win a FREE flight with Ryanair anywhere, yes ANYWHERE in the world!!! Subject to fees outlined in a previous post.

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Ryanair claim to have been ripped off

March 5th, 2012

Ryanair, the World’s most hated airline, are reportedly suing ExxonMobil, the world’s second largest company, as part of a multimillion pound lawsuit alleging the oil group overcharged it for aviation fuel.

Hahahahahahahahaha!

The whingeing, pathetic excuse for an airline are claiming at least €9m (£7.6m) in compensation – plus an unspecified amount for lost profit – after the oil major allegedly ramped prices over a seven-year period, documents filed with London’s high court reveal.

Good on ExxonMobil we say. How nice to see the shoe on the other foot for a change. Ryanair might want to stop and have a think about all the people still waiting for refunds and compensation following the 2010 eruptions of Eyjafjallajökull volcano that caused havoc with UK airspace.

A spokesman from ExxonMobil commented “The terms and conditions were there for Ryanair to see when buying aviation fuel on our website. Ryanair were not forced to pay the inflated price, they could have used an ExxonMobile Mastercard which carries no transaction fee. We did, however, add on £2.4million to the bill due to Ryanair not bringing their printed off fuel order slip when at the pumps”.

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Another Ryanair incident

March 1st, 2012

A Boeing 737-800 operated by Ryanair, the World’s most hated airline,  performing flight FR-1182 from Shannon to London Gatwick was involved in an incident recently that resulted in a terrain warning being set off due to the aircraft being too low.

The flight, on the 7th February and with 131 people on board, was on a visual approach to Gatwick’s runway 08R when the aircraft descended below profile and received a terrain message. The crew corrected the profile and continued for a safe landing on runway 08R.

The NTSB reported that the crew noticed at the same time as the terrain message was issued, that the aircraft had descended too low and corrected their visual approach profile. The United Kingdom’s AAIB is investigating the occurrence, the NTSB have assigned an accredited representative as state of manufacture and design of the aircraft.

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Ryanair incidents so far this year

February 18th, 2012

Ryanair, the World’s most hated airline, have not had a great start to the year when it comes to incidents, as reported by AV Herald.

January 8th 2012
A Ryanair Boeing 737-800, registration EI-ENI performing flight FR-9128 from Liverpool,EN (UK) to Oslo Rygge (Norway), was enroute at FL390 over the North Sea about 160nm northeast of Newcastle,EN (UK) when the captain became ill and was unable to continue duties. The first officer declared emergency and diverted to Newcastle descending the aircraft normally.

January 19th 2012
A Ryanair Boeing 737-800, registration EI-DAK performing flight FR-258 from London Stansted,EN (UK) to Malmo (Sweden), was on approach to Malmo when the aircraft received a lightning strike. The crew continued for a safe landing on Malmo’s runway 17. The return flight FR-259 needed to be postponed, the airline reported a technical fault. A passenger reported the aircraft received a lightning strike on approach to Malmo causing visible slight damage to the radome and a wing.

January 29th 2012
A Ryanair Boeing 737-800, registration EI-DHZ performing flight FR-6773 from Nantes to Marseille (France), was on approach to Marseille when the crew levelled off at 4000 feet reporting flaps problems and entered a holding to work the relevant checklists. The aircraft subsequently landed safely on runway 31R at a higher than normal speed about 35 minutes after aborting the first approach. Marseille Airport reported the aircraft suffered problems with the extension of the flaps.

February 6th 2012
A Ryanair Boeing 737-800, registration EI-DCK performing flight FR-4523 from Milan Bergamo (Italy) to Brussels Charleroi (Belgium), was climbing through FL360 out of Bergamo about 40nm southeast of Zurich (Switzerland) when the crew donned their oxygen masks and initiated an emergency descent to FL100 (average sinkrate about 4300 feet/min) reporting a rapid decompression of their aircraft. The aircraft continued on FL100, later FL080 to destination for a safe landing on Charleroi’s runway 25 about one hour after initiating the emergency descent.

February 6th 2012
A Ryanair Boeing 737-800, registration EI-DHB performing flight FR-1228 from Tenerife Sur Reine Sofia,CI (Spain) to Billund (Denmark) with 138 passengers, was climbing through FL340 out of Tenerife about 110nm north of Sur Reina Sofia Airport when the crew reported the smell of smoke in the cabin and decided to return to Tenerife’s southern airport. The aircraft landed safely at Sur Reina Sofia Airport about 22 minutes later. Responding emergency services found no trace of fire, heat or smoke.

Read about all Ryanair incidents at http://www.avherald.com/h?search_term=ryanair&opt=0&dosearch=1&search.x=0&search.y=0

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We’re back and we still hate Ryanair

February 18th, 2012

Ryanair, the World’s most hated airline, have had a nice little breather from us publishing all the horrible truths about them over the last few weeks.

But, unfortunately for them, we’re back from our holiday around the world and chomping at the bit to get back in the groove!

So what have we missed?

Ryanair being taken to court over unpaid ash cloud compensation

It seems that a test case involving Ryanair has been heard in a European court, the outcome of which could change the rules regarding compensation when an airline cancels a flight.

A passenger made a compensation claim against Ryanair in the wake of the volcanic ash cloud disruption, when her flight from Faro, Portugal was cancelled and she became stranded for nine days.

According to the Irish Examiner, the airline refused to pay the €1,129 (£945) claim for expenses incurred and Denise McDonagh was forced to go to the county court.

Read more: http://www.dailymail.co.uk/travel/article-2099327/Ryanair-Denise-McDonagh-EU-court-volcanic-ash-cloud-compensation-claim.html#ixzz1mkML9bOs

Families flying with ­Ryanair this summer will face soaring luggage charges

A family of four each with average size suitcases will have to pay £320 just to put them in the hold as the ­airline cashes in on peak season with a hike of up to 33 per cent on its baggage tariff.

Ryanair’s charge of £80 for a 20kg case is more than double summer holiday ­increases brought in by other budget carriers.

Travelsupermarket.com spokesman Bob Atkinson said: “Ryanair clearly hopes to profit from summer holidaymakers while leaving low season prices as they are.

“This will affect families in particular. And woe betide if you forget to book that bag in online.

“It’ll cost you £100.” Families of four travelling on Flybe, easyJet, BMI, ­Thomson, Jet2 and Monarch will face luggage charges from £103 to £151.

Read more: http://www.mirror.co.uk/news/uk-news/ryanair-hikes-baggage-charges-in-time-681588

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Ryanair ripped off 8% fewer passengers in November this year

December 5th, 2011

Ryanair, the World’s most hated airline, have reported an 8% drop in the number of people being ripped off by their hidden charges.

The airline stated that they had ripped off 4.68 million passengers in November, down from just over 5 million that they scammed at the same time last year.

Ryanair have however admitted they the reduction in rip-offs is actually due to them grounding a number of their aircraft for the winter and that the drop in annoyed passenger numbers does not reflect a positive change to their nasty working ethics.

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Ryanair forced to pay €45,000 in compensation to ex-employee injured while at work

November 24th, 2011

Ryanair, the World’s most hated airline, have been ordered to shell out €45,000 to an ex-employee who injured his back while he was manoeuvring aircraft stairs at Dublin Airport.

Mr Damien Warcaba (25), from Poland and a former baggage handler, took action against Ryanair following the accident in July, 2008. Ryanair have always denied the claims. Typical.

While he was moving the stairs, he felt something go in his back and was taken in an ambulance to Beaumont Hospital.

Mr Justice Peter Charleton, giving judgment, said that during training, Mr Warcaba was told at least two people had to effect the manoeuvre of aircraft stairs.

However, other staff members believed the reality on the ground was different.

Mr Justice Charleton said he was satisfied that nothing in the Ryanair rostering records indicated there was an abundance of or even sufficient workers to effect the task.

He would have years of discomfort, said the judge.

Just as we would recommend not flying with this shoddy airline, we would also recommend not working for them either.

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Ryanair proven useless at concealing add-ons with the launch of their charity calendar

November 17th, 2011

Ryanair, the World’s most hated airline, are famed for their hidden extras that add plenty of fat to your total fare. However, we can reveal that the sneaky scam artists have been working hard at keeping the fat off when it comes to their 2012 Ryanair calendar.

That’s right, just as a Ryanair fare of £2.99 from somewhere in the middle of nowhere to another place somewhere in the middle of nowhere can often seem too good to be true, the same can be said of the pictures of their cabin crew on their calendar.

We asked a photographic expert to examine the pictures and tell us how many hidden extras photoshop had concealed.

What became clear very quickly was the level of skill used in manipulating the images. On a scale of 1 to 10, where 10 is “expert” and 1 is “blind as a bat”, we’d score Ryanair’s efforts in the range of a vision impared chiroptera.

Did you know that bats represent about twenty percent of all classified mammal species worldwide, with about 1,240 bat species divided into two suborders: the less specialized and largely fruit-eating megachiroptera, or flying foxes, and the more highly specialized and echolocating microchiroptera? Interesting.

Back to business. Check out these two screen grabs to see what we mean…

See the full image and links to others here: http://www.flightglobal.com/blogs/flight-international/2011/11/ryanair-unveils-new-2012-cabin.html

Great skills there O’Leary. Did you do these yourself? Come on, admit it.

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