Ryanair, the world’s most hated airline, have been accused of rejecting almost 100 per cent of valid compensation claims submitted by customers.
Under EU law, if your flight is cancelled, you have the legal right to either a full refund within seven days or a replacement flight to your destination.
This applies for whatever reason your flight was cancelled or how long before you were told it would no longer be be flying.
If your flight is delayed by three hours or more, and you were flying to or from a European airport, or with an EU-based airline such as Ryanair or British Airways, then you can claim compensation up to €250 (£229) for short-haul flights and €400 (£367) for mid-haul flights and €600 (£530) for long-haul flights.
But the airline might not payout if it’s out of their control, for example, due to bad weather or strikes.
AirHelp, a company that helps passengers claim compensation from airlines for a fee, looked at hundreds of thousands of its own claims between January 1 and October 31 this year.
It claims that Ryanair had “wrongfully rejected” 98.4 per cent of these claims after the first assessment.
What a bunch of filthy thieving bastards. Nothing changes.