Monthly Archives: January 2011

Ryanair charges for boarding passes ruled illegal by Spanish court

Ryanair, the World’s most hated airline, have been told by a Spanish court that their rip-off fees for failing to produce a printed off boarding pass are infact illegal.

The pathetic excuse for an airline charge a whopping £40 if you turn up for your flight having forgotten to print off a boarding pass but Judge Barbara Maria Cordoba Ardao, sitting at Commercial Court Number One in Barcelona, ruled that Ryanair was breaking international law by imposing the levy.

What a bunch of filthy thieving bastards!

She added that responsibility for printing the boarding pass had always rested with the airline.

A spokesman for the Civil Aviation Authority said that the Spanish ruling would have to be upheld in the European courts before it could be enforced at British airports. Fingers crossed that this happens soon and that Ryanair are forced to drop this shady practice. Furthermore, Ryanair should then be forced to refund all the charges already made.

A spokesperson for Ryanair said “Over 99.9% of Ryanair’s passengers used our web check in facility last year”.

So that means that almost 750,000 passengers did not use it. This equates to over £29m in illegal fees. Pay up Ryanair!

Share

Ryanair embroiled in OFT probe, jailing of cabin crew, base pull-out and arrest of drunken pilot

Ryanair, the World’s most hated airline, have yet again been humiliated in the news this last week with stories about OFT investigations regarding concerns over unfair competition, cabin crew being jailed for sexual assault, its base being pulled from Marseille and a pilot being arrested for drunken and abusive behaviour.

Firstly, Reuters (http://www.reuters.com/article/idUSWLA209120110104) reported that Ryanair is to be subject to investigation by the Office of Fair Trading regarding its stake in Aer Lingus. The airline started to build its 29.8 percent in the rival carrier in 2006. Ryanair has claimed that an inquiry cannot be held within four years, but the OFT said it has been given the go-ahead. “We have considered this issue carefully and it is appropriate and fair to Ryanair to inform them, at this point, that we believe we are ‘in time’ to review the minority stake,” said Sheldon Mills, director of mergers at the OFT. Ryanair said it would appeal the decision, which could lead to a formal Competition Commission probe.

Secondly, the ‘This is Leicestershire’ (http://www.thisisleicestershire.co.uk/news/Vicious-sex-attacker-jailed-15-years/article-3082969-detail/article.html) website reports the shocking story of a Ryanair flight attendant who has been given 15 years for a savage sex attack on woman he walked home after a night out.

Paulius Troninas was sent to a young offenders institute yesterday after being convicted of battering a 31-year-old woman and leaving her with life-threatening injuries in an alleyway in Loughborough. Passing sentence, Judge Michael Stokes QC told the 19-year-old the evidence against him was “overwhelming”.

Thirdly, following our story late last year regarding Ryanair throwing a hissy fit and threatening to leave Marseille after being accused of illegal working practices, the airline has gone ahead and buggered off. Good riddance!

Expatica.com (http://www.expatica.com/fr/news/french-news/ryanair-abandons-marseille-base-from-tuesday_122268.html) report that Ryanair will no longer leave any aircraft overnight at Marseille.

Finally, the story in the Herald.ie (http://www.herald.ie/national-news/courts/hear-the-one-about-the-ryanair-pilot-who-was-arrested-twice-for-being-drunk-and-bit-a-garda-2490337.html) that a Ryanair pilot “tried to bite a garda when he went berserk at a city station after being arrested for hurling a traffic bollard into the street”.

Patrick Taaffe (21) also threatened to “get” another officer “no matter what” after he was arrested for refusing to pay a taxi fare and making insulting remarks about the cabbie’s wife. The Ryanair pilot, who also studied law, was remanded on bail when he admitted a series of public order charges related to two drunken episodes.

We’ll be steering well clear of Ryanair and we suggest you do too. Why not try a proper airline that will actually fly you to the place you think you are flying to, won’t charge you rip-off fees for baggage, using a debit card to pay and checking-in and, furthermore, will treat you with a little respect, something that the stories above demonstrate Ryanair find difficult.

British Airways have a fantastic “Value Calculator” that clearly shows the false economy that is flying with Ryanair. Check it out at: http://www.britishairways.com/travel/value-calculator/public/en_gb

Share

Ryanair website booking system crashes on New Year’s day

Ryanair, the World’s most hated airline, suffered a massive embarrasment on New Year’s day when their online booking system failed to allow would be passengers to book flights in 2011.

The problem apparently came to light at midnight on New Year’s day when the system only showed dates in 2010 as possible selections from the drop down boxes.

Ryanair took an impressive 14 hours to fix the issue, no doubt having to wait for the blind 6 year old child who originally built the site to wake up the following morning to help out.

Ryanair must have lost out on thousands of  bookings costing them a fortune in the process. What a useless bunch of idiots!

We spoke to a traveller, Mr D. Gurton, who was looking to book flights from Stansted to a field somewhere in the middle of nowhere in order to take an expensive taxi onwards to Barcelona. He commented: “I logged on to book some flights to some place called Girona. I laughed my head off when I saw that Ryanair had cocked up in such a royal fashion by not allowing me to select dates from this year – 2011. I have booked my flights with BA instead who are actually cheaper and fly right to Barcelona, saving me a fortune in onward travel charges, allowing me to carry a checked in bag, travel at decent times, not charge me for using a credit card, not selling me all sorts of shit on the flight that I dont want and generally being nicer to me along the way.

Ryanair have cocked up before with their website. We reported back in September 2010 that the system had crashed completely: http://www.ihateryanair.org/ryanair-in-massive-crash-of-website-booking-system/

Share

Ryanair passenger threatens to kill cabin crew with gun

Ryanair, the World’s most hated airline, were involved in a shocking incident this week when a German passenger threatened to kill a flight attendant, possibly because of bad service or hidden charges.

The flight, on a Boeing 737-800, registration EI-DAR from Frankfurt Hahn (somewhere far away from Frankfurt) to Osla Sandefjord (nowhere near Oslo), was enroute when the drunk German male (21) threatened to kill a flight attendant with his gun after she had intervened a number of times trying to tone him down.

The crew decided to continue the flight to it’s destination where they had called ahead to have the cops waiting.

However, the German decided to try and make a run for it, obviously distressed at his experience on the Ryanair flight, and opened the emergency exit after landing.

Unfortunately this resulted in him spending the night in jail and being fined 30.000 Norwegian Kroner (about 3800 Euros) the following day.

Share