Monthly Archives: September 2010

Ryanair charged by French prosecutors for illegal working practices

Ryanair, the World’s most hated airline, have been charged by French prosecutors with illegal working practices after the Irish budget airline declared 120 employees in France as working in Ireland, a justice source said on Tuesday.

The charges, brought on Monday, relate to several labour laws including those banning concealed employment, preventing workplace councils from operating and preventing access to unions, the source said.

Employees living in France should be declared in France, say the unions who lodged the legal complaint. Ryanair has its French hub in the Mediterranean city of Marseille, with four aircraft.

Ryanair was not immediately available to comment on the court case, although the airline’s boss Michael O’Leary threatened in May to pull out of Marseille if his company was brought before French courts.

He said at the time that Ryanair’s 120 employees in Marseille pay their taxes, social security and pension payments in Ireland “in conformity with European law.”

A French court in 2007 dismissed a complaint by Ryanair against a law saying that employees of foreign airlines living in France have to come under French social security and tax law.





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Ryanair on-time arrivals are a load of bullshit

Ryanair, the World’s most hated airline, are famed for banging on about how fabulously on-time they are, playing that most irritating of fanfares after landing, but just how on-time are they…really?

We’ve run this test a few times before to find that Ryanair are full of shit when it comes to on-time arrivals.

Our testing methodology is very complex and scientific. It involves us looking at the Stansted arrivals board and taking a snapshot of the most recent arrivals. Er…and that’s about it.

So what did we see today? The picture is quite clear, Ryanair are more often than not late arriving even cancelling one of the flights in the small sample that we used.

Why not try a real airline for your next flight? You’ll get the added benefit of arriving at an airport that is at the place you are trying to get to instead of being stranded in a cow dung filled field 150km away.

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Ryanair website down

Ryanair, the World’s most hated airline, are experiencing a few issues today with their website but have so far failed to explain to anyone what the problems are being caused by and how passengers will be affected.

Online bookings are still unavailable as is the online check-in system that passengers are forced to use in order to avoid being shafted at the airport for checking in there. How many will be charged later today or tomorrow morning?

What are this shambolic airline playing at?

This is the same Ryanair that reckon they can ditch co-pilots seeing as computers do all the flying on aircraft.

Hmmm…computers…co-pilots…computers…website…computers…landing plane…

If you are currently stuck with checking in online and worried about being screwed by Ryanair, let us know. Editor at ihateryanair.org

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Ryanair in massive crash…of website booking system

The online booking and check-in system for Ryanair, the World’s most hated airline, has been down for over an hour today.

Passengers hoping to check-in 5 hours before their flight today will now likely have now been stung for not checking in online and will have to pay when they arrive at the airport.

With regards to the booking system going down for what Ryanair call “essential system maintenance”, we have crudely calculated that this website crash will be costing the airline a size-able sum of cash.

Take August this year for example. 7.6 million passengers flown. That’s just over 250,000 passenger bookings per day, equating to around 10,500 per hour. Taking £50 as an estimate of revenue per passenger, this would mean Ryanair have lost over £500,000 in bookings since 12.30pm today.

What a joke Lyingair are. Having to shut down their booking system when they want to make a tiny edit to the website such as adding the fabricated passenger testimonials. We recommend going and having a read of those, they are incredibly funny and oh so obviously written by someone at Lyingair.

http://www.ryanair.com/en/about/customer-feedback

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Ryanair misleading passengers yet again with dodgy calculations of customer service levels

Ryanair Boeing 737-800 shortly after takeoff
Image via Wikipedia

Ryanair, the World’s most hated airline, are a bunch of lying ‘bastardos’ who talk up their customer service statistics to give us the impression they are providing satisfaction.

According to the last set of published data available on the Ryanair website at http://www.ryanair.com/en/news/ryanair-no-1-customer-service-stats-july-2010, the laughable excuse for an airline are feeding us the following pile of horse manure:

  • 78% of over 46,000 Ryanair flights arrived on time
  • Less than 1 complaint per 1,000 passengers was received
  • Less than 1 mislaid bag claim per 1,000 passengers was received

We have the following comments on the above misleading statements:

  • 22% of over 46,000 Ryanair flights arrived LATE! That’s 10,120 late arrivals, almost a quarter of all Ryanair flights!
  • Only 1 complaint per 1000 passengers likely had a fax machine available in order to submit the complaint. 999 passengers per 1000 likely didn’t have a fax machine
  • Only 1 passenger per 1000 passengers probably checked in a bag because Ryanair make it so bloody expensive to do so. That would actually result in a 100% bag loss rate

Compared to the same month last year, Ryanair’s performance has actually gotten much worse!

  • On-time flights have fallen from 85% to 78%
  • Ryanair’s passenger complaint numbers show an increase from 0.67 in 2009 to 0.73 this year

What a joke Ryanair are. Fly with a proper airline and avoid these scumbags!

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Ryanair jet narrowly avoids mid-air smash

A Boeing 737-800 operated by Ryanair, the World’s most hated airline, had a very near miss with a glider whilst on approach to land at Bremen in Germany.

The aircraft, registration EI-EKJ and performing flight FR3665 from Italy to Bremen in Germany, was on approach to runway 27 when the crew saw a glider in very close proximity to it.

The Ryanair jet was able to continue the approach and it landed safely about 5 minutes later.

Germany’s Federal Bureau of Aircraft Accident Investigation (BFU) reported that the separation between the Ryanair Boeing 737-800 and the glider was reduced to 0.36nm laterally. The minimum vertical separation was estimated at 200 feet by the Ryanair crew.

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Ryanair should replace CEO with cabin crew

Ryanair, the World’s most hated airline, should replace their CEO with a member of the cabin crew in an effort to cut costs, according to a pilot that flies for the shambolic airline.

The suggestion came in the form of a letter (shown below) penned by a training Captain and sent to the board of Ryanair.

We wholeheartedly agree with the proposal and hope that MOL stands aside immediately.

Sir,
I would like to share with you a cost-saving suggestion I have proposed to the Ryanair board. I write in my capacity as a B737-800 line training captain assigned to Ryanair’s Marseilles, France base. My primary job responsibility involves the line training and checking of co-pilots and captains on both an initial and a recurrent basis.

As a Ryanair employee, I am aware of the company’s desire to reduce costs whenever feasible, and, in so doing, pass on these lower costs in the form of lower fares to the travelling public.

I would propose that Ryanair replace the chief executive with a probationary cabin crew member currently earning about €13,200 net a year. Ryanair would benefit by saving millions of euros in salary, benefits and stock options. Further, there will be no need to petition either Boeing or governmental aviation regulators for approval to replace the CEO with a cabin crew member; as such approval would not be required.

Finally, the position of CEO could, in fact, become a source of ancillary revenue for Ryanair. Currently, Ryanair’s contract cabin crew providers charge new recruits for the cost of their training – €3,000 in fact. Ryanair could similarly charge €3,000 for the training required to become chief executive.

Captain Morgan Fischer,

LTC, Ryanair/Marseilles,

Aix-en-Provence, France

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Ryanair flight hits turbulence injuring 3 and forcing an emergency landing

An aircraft operated by Ryanair, the World’s most hated airline, was involved in an incident  last night in which two passengers and a steward received medical treatment for head injuries.

The flight encountered turbulence at 20.20 yesterday evening that led to the Treviso bound aircraft having to make an emergency landing at Bologna’s Marconi airport.

There were 170 people on board the flight. According to reports, the turbulence over the Tyrranian Sea caused ‘panic’ among them.

Some passengers were injured by falling baggage from the over-head compartments.

After a two-hour wait at Bologna, all passengers were transferred to Bologna on another flight.

We wonder what the outcome could have been if some of MOL’s insane revenue generating ideas had already been in place…

How about this?

“46 standing passengers on a Ryanair flight all had their necks broken as Stewardess struggles to control 737 in turbulence after the Captain, the only pilot on board, has stroke”.

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