Monthly Archives: February 2010

Survey reveals skiiers avoid Ryanair like the plague

Ryanair, the World’s most hated airline, are being avoided like the plague by UK based holidaymakers booking flights to the Alps this winter, a recent survey reveals.

Top of the list of gripes was the high cost of checking in bags including the sports equipment charges for taking ski boots and skis/snowboards.

Also high on the complaints list for Ryanair were the poorly located destination airports that often resulted in time consuming and expensive transfers to the resorts.

BA, EasyJet and Swiss were named as the preferred airlines for those heading to the slopes.

“I go skiing 2 or 3 times a year, mainly to the French or Swiss Alps and I always fly with proper airlines that quote an up front price with no hidden charges, allow me to take a couple of bags at a reasonable cost and fly me to a destination as close to the slopes as possible” said Matt Jones, an Entrepeneur from London.

Win a £12,000 skiing holiday

The skiiers & snowboarders among you readers might like to check out a fantastic competition that we have just seen where you could win a £12,000 luxury chalet holiday for 8 people with Scott Dunn including flights with British Airways to and from a proper airport and with assigned seating.

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Ryanair accused of abandoning passengers on wrong island after flight diverted

Ryanair, the World’s most hated airline, have been accused of abandoning passengers after one of their aircraft was diverted due to bad weather yesterday.

According to the Daily Mail, passengers were en-route to Lanzarote but ended up landing in Fuerteventura.

After being let off the plane, passengers are said to have been left to make their own arrangements to get to the correct destination.

One family were left £400 out of pocket after forking out for overnight hotel accommodation and a 30 minute ferry crossing to Lanzarote the next day.

Kay Wright, 40, was with her sons Jack, six, George, five, three-year-old daughter Kacey and stepdaughter Tabatha, 23.

She claimed they were “given no further help from Ryanair” and was “forced to ring partner Tony Wainwright at home in Bournemouth, Dorset, to help her reach their destination”.

Tony said: “I got a phone call at about 6pm to say they had landed but were on the wrong island.

“After disembarking they had gone into the terminal but there were no Ryanair representatives to tell them what to do next.

“It was left to me and a very helpful Spanish lady to sort out a taxi, arrange alternative accommodation for the night and book ferry crossings to Lanzarote in the morning.

“I don’t blame Ryanair for the bad weather but to abandon a family, on the wrong island, is unforgivable.

“It has cost us another £400.

“I know Ryanair is a budget airline but surely they have some duty of care to their passengers”.

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Twitter Weekly Updates for 2010-02-19

  • RT @CalamityJen13: Trying to navigate the minefield that is Ryanair. So many charges hidden everywhere. #
  • RT @hughcurran: @Ryanair Girona is not even in Barcelona provence! You lied to me. Again. Oh how I loathe thee. #
  • RT @ryan_sherlock: Flying with bmi – such a nice experience versus ryanair #
  • RT @ralphcochrane: @TrevorSkinner last flew Easyjet last week. Ryanair is horrible – Stansted crowds (can’t call them queues). #
  • RT @moonklash: Grrrrr Ryanair, £100 for change of passenger! I will never fly with them through choice. #
  • RT @DavidFFox: Exactly why should Aer Lingus entertain Ryanair’s imperious demand they vacate Hangar 6 for 1 second? #
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Ryanair criticised by EasyJet Chairman Michael Rake over inappropriate comments

Michael O'Leary, Ryanair's chief executive

Michael O

Ryanair, the World’s most hated airline, have been slated by Michael Rake, the chairman of EasyJet, who has described comments made by Ryanair boss Michael O’Leary against Easyjet founder Stelios Haji-Ioannou as “inappropriate, inaccurate and personal attacks”.

Mr Haji-Ioannou last week issued libel proceedings against Mr O’Leary after the Ryanair chief executive depicted him as a liar.

Mr Rake made the comments in an address to shareholders at Easyjet’s annual general meeting in Luton yesterday.

Ryanair had earlier this month published advertisements depicting the Easyjet founder as Pinocchio and accusing him of failing to publish the airline’s punctuality data.

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Ryanair’s surcharge fuelled nightmare of adverts and banality

Ryanair, the World’s most hated airline, often generate well thought out and amusing rants by passengers pissed off at the entire experience this stinking example of an airline offer.

We happened across a prime example today that we thought we’d share with you. From the “ear grating euro-pop disco” music and the “bargain bus tickets” to the cash extraction scheme that is “priority boarding”, this rant has got it all covered.

Read the full and incredibly entertaining piece here:
http://adventuresintinpot.blogspot.com/2010/02/cheap-flights.html

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Ryanair saw a 12.9% fall in passengers numbers from John Lennon Liverpool Airport in 2009

Ryanair, the World’s most hated airline, saw their passenger numbers from John Lennon Airport in Liverpool dive bomb like a WWII JU-87 Stuka during the latter stages of 2009. Easyjet performed considerably better.

New 2009 figures released by the airport showed the contrasting fortunes of its two biggest operators as the recession hit the travel trade last year.

Statistics compiled by support group the Friends of Liverpool Airport (FoLA) show Easyjet recovered from falling passenger numbers far quicker.

Easyjet suffered a relatively modest 4% fall in passenger numbers, flying 2.33m to and from JLA last year while Ryanair lost 12.9%, flying only 2.17m people.

Easyjet even managed to record its highest ever monthly passenger figure since it started flying from JLA in 1997, with 260,000 customers being carried last August.

In contrast, Ryanair recorded 12 consecutive months of passenger decline on its Liverpool routes, with its worst monthly performance seeing a 21% fall in March.

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Ryanair “Guarantee” to rip you off by using their own exchange rates when paying in Euros

Ryanair, the World’s most hated airline, have discovered a fabulous new way of parting you with your hard earned cash after introducing their own currency conversion for travellers booking single flights from other countries back to the UK.

The practice, known in the trade as dynamic currency conversion (DCC), can add as much as £6-£7 to each £100 booking according to the Guardian.co.uk.

They state that British travellers who book journeys starting in Europe have long seen their fares on the Ryanair website quoted and charged in euros. As a result they have incurred the foreign exchange costs associated with buying goods abroad using a UK credit card.

However, Ryanair has quietly introduced DCC in a bid to further increase its revenues. As the buyer goes through the payment process, the price quoted is automatically recalculated into a “guaranteed” price, which the Guardian found is several pounds higher than that quoted by a leading credit card.

When Guardian Money puchased a single flight from Ancona in Italy to London Stansted, the price quoted was €65.50. They were then offered a guaranteed price of £60.92. Having declined this, they were still implored to accept it, accompanied with a warning “you will not receive a guaranteed rate from your bank”.

Some buyers would simply agree to the guarantee at this point. But the rate being offered was poor value: Nationwide were asked how much it would have charged in sterling that day to someone buying the flight at €65.50, and they replied it would cost just £57.16. Ryanair was charging £3.76 more.

It might not sound much but someone booking return flights for a family at a cost of £400 would pay an extra £24 by opting for Ryanair’s “guaranteed” exchange rate.

This latest fee comes on top of other controversial charges such as the £5 per person each way credit card charges. Ryanair recently started charging those using Visa Electron cards. Now the only way to avoid credit card charges is to use a pre-paid Mastercard. Read more here about one of them, the FairFX pre paid master card that will allow you to book your flights with no credit card charges with Ryanair.

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Ryanair lose 60% of their online visibility since September 2009

Ryanair, the World’s most hated airline, have lost almost 60% of their online visibility since September 2009 according to reports and independent research done by Greenlight, which is the UK’s leading search marketing agency.

The Flights Sector Report analyzed key search terms that are used when UK consumers go online to find a flight. It goes on to determine the best positioned and, hence, the most visible website in this sector based on the volume for each keyword.

Ryanair was able to take the fourth position in the viability stakes in the third quarter of 2009. However, in the fourth quarter it saw a dramatic shift. Apparently Easyjet found itself in the fourth spot and Ryanair fell down to spot 32.

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