Monthly Archives: January 2010

Avoid Ryanair booking charges with pre paid mastercard by FairFx

Ryanair, the World’s most hated airline, have now scrapped the Visa Electron as a free payment method and are now only accepting pre-paid Mastercards.

About 20m people took out a Visa Electron card to take advantage of the perk that allowed them to avoid the £5 fee levied per passenger per journey for bookings made with a credit or debit card. Now the scumbags have taken this perk away.

The change means two adults taking return flights will have to pay £20 in charges, even if the flights are booked on the same card in the same transaction. Only customers paying with a pre-paid MasterCard will escape the fee.

We took a look at a few providers of pre-paid cards and highly recommend the FairFx pre-paid Mastercard for it’s low fees and easy application process:

  • The FairFX Card allows UK residents to own a pre-paid currency card in Euros or US Dollars
  • Unlike most credit or debit cards issued in the UK, because the FairFX card is denominated in a foreign currency, when you use it abroad to pay for goods you won’t be charged any transaction fee
  • There is a low fee of €1.50 or $2.00 for cash withdrawals
  • Because money is stored in Euros or Dollars you won’t suffer from uncompetitive exchange rates when using the card. Card users can typically expect to save as much as 10% on Euro and US Dollar exchange rates.
  • There is no charge for purchases when you’re in the Eurozone or the USA
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Ryanair named and shamed in list of least ethical companies in the world

Ryanair, the World’s most hated airline, have been named in the 12 least ethical companies in the World.

This week, the Swiss research firm Covalence released its annual ranking of the overall ethical performance of multinational corporations. The idea behind the Covalence research is that there’s value – both for companies and consumers – in measuring corporations against an ethical standard.

To complete its ethics index, Covalence compiled both quantitative and qualitative data, spanning seven years, for 581 companies. The data encompass 45 criteria that include labor standards, waste management and human rights records. And because it is a reputation index, the Covalence survey also incorporates media, industry and NGO documents into its evaluation.

It came as absolutely no surprise to us, therefore, to discover Ryanair listed in the top 12 worst companies in the World.

In it’s findings, Covalence noted that Michael O’Leary, the CEO of Irish budget airline Ryanair, is “known for his outrageous behavior and aggressive cost-cutting measures” and that “employees of his company are reportedly forbidden from using the company’s pens or charging their cellphones with its electricity”.

O’Leary has also been known to get nasty with customers, yelling and cursing at one person who requested a refund after a relative fell ill.

Congratulations to O’Leary and Ryanair on their effort at gaining this fabulous accolade.

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Poison-pill shareholders Ryanair blocking investment in Aer Lingus

Ryanair, the World’s most hated airline, have been accused by Aer Lingus of deterring the likes of British Airways from taking a stake in the business because of Ryanair’s “poison-pill” shareholding in Ireland’s national airline.

The airline’s new chief executive, Christoph Mueller, said bosses of European carriers had cited Ryanair’s 29% ownership of the business as an obstacle to any deal. Potential investment partners in the loss-making airline include British Airways and US operator United Airlines, with whom it has strategic alliances.

“A minority shareholding from an alliance partner is restricted by Ryanair. The shareholding works as a poison pill,” he said. Mueller added that he had met Ryan­air’s outspoken chief executive, Michael O’Leary, at an industry gathering but had yet to have a one-to-one encounter with his largest shareholder. Citing the example of Germany’s Lufthansa, which has invested in Brussels Airlines and Austrian Airlines, Mueller said a corporate tie-up with another airline was impossible while Ryanair stays on the share register.

“The fact that Ryanair is a shareholder is a limiting factor in attracting other airline shareholders in the framework of a global alliance,” he added.

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Aer Lingus to drop uncivilised Ryanair strategy

Ryanair, the World’s most hated airline, were yesterday branded “uncivilised” by Aer Lingus as it unveiled a plan to position itself midway between Ryanair, its no-frills rival, and high-end carriers such as British Airways.

Shares in the flag carrier initially rose as Christoph Mueller, its new chief executive, told investors in London of plans for a new business model that some analysts compared with that of Easyjet, Europe’s second-biggest low-cost airline.

While Aer Lingus hopes to lure business travellers with faster check-in times, pre-paid meals and central airports, rather than the secondary ones for which Ryanair is known, it will not focus on the quality lounges, free food and drinks associated with full-service airlines.

“You could say there’s a shift towards an EasyJet model,” said Joe Gill of Bloxham stockbrokers in Dublin, adding that investors seemed optimistic that the new strategy would start to deliver profits from 2011.

The airline’s “civilised” tag will be seen as a dig at Ryanair, which has twice tried to buy Aer Lingus and remains its biggest shareholder with a stake of 29 per cent. Mr Mueller said the size of this holding remained a deterrent to other airlines who might wish to take a stake in Aer Lingus.

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Ryanair to increase fares

Ryanair, the World’s most hated airline, plans to increase its fares at its Dublin hub and probably across its European network, Chief Executive Michael O’Leary was quoted as saying on Thursday.

O’Leary told the Irish Times newspaper average fares could rise from the beginning of its next financial year in April.

O’Leary is to hold a news conference later on Thursday to discuss changes to Ryanair’s summer schedule from Dublin Airport.

“There will be an extensive range of frequency and capacity cuts (in Dublin) starting on the 28th of March,” O’Leary told the newspaper.

Ticket prices are closely watched by analysts and O’Leary said he would be surprised if they didn’t go up by at least 5 to 10 percent out of Ireland.

He added that average fares across the entire airline could rise from April 1.

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Twitter Weekly Updates for 2010-01-15

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Ryanair love to rip off and mistreat their customers

Ryanair, the World’s most hated airline, are very good at ripping their customers off given the opportunity. It come’s as no surprise that we get sent all sorts of stories detailing these acts of robbery.

The following is from a passenger called “Marie” who travelled from London to Nimes…

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I am an experienced traveller, fly several times a year, although haven’t taken a Ryanair flight for a couple of years as I’m currently working in New Zealand.

So I’m by no means a naive traveller, know all about most of the stupid rules, rip-off strategies, although I have to say they have got worse recently.

I was back home in the UK over Xmas and New Year. I have family near Nimes in France so I wanted to pay a short visit there too. I turned up at Luton airport on Dec 28th, in plenty of time for my flight. One very slow person checking in bags for the whole flight (despite £5 charge for supposed online check-in and threat of £40 charge if boarding pass not printed off before arrival at the airport). Horrendous queues through security due to events on the transatlantic Delta flight on Xmas day, not all security lanes open.

Me and 10 others finally arrived at the gate at 11am (flight was due to leave at 11). Plane was still sitting on the tarmac 50 metres from the terminal door, doors open, steps still down, going nowhere. But Ryanair staff said nope, we couldn’t get on the plane, Ryanair rules, once they close the gate no more passengers allowed on (like robots…computer says no?!).

No consideration for the security situation in the airport at the time, despite 10 people practically begging to be allowed to just take the 30 second walk out onto the plane. They actually left our checked in bags on the plane and sent them to Nimes. After the events of Lockerbie I’m sure unaccompanied luggage in the hold is illegal. And after all that supposed enhanced slow security.

All they could do to ‘help’ was charge another £100 for a flight out of Stansted at 8pm to Marseile (or wait 2 days for the next flight to Nimes). I duly paid this, plus paid for transportation to Stansted.

I checked when I booked the ticket that I wouldn’t have to pay the 40 pounds fee for a new boarding pass, but was assured that at Stansted there are kiosks where check-in and printing of boarding passes can be done for free.

At Stansted, the automated check-in kiosk I used didn’t work and didn’t print out my boarding pass; when I asked for help I was told sorry can’t help, but that I could get a new boarding pass re-issued at the ticket desk at a cost of £40; which I didn’t do BTW.

After shouting at the man, even though I ‘m very calm and tolerant (that’s what Ryanair does to a person), I paid £4 at an internet point to print, couldn’t be bothered queuing again and having to argue with another of these robots!!

I’m speechless at what these ‘people’ try to get away with!! I finally got to where I needed to be 9 hours late and feeling very robbed and mistreated. Ryanair staff and defenders on here can go on about how low prices mean we shouldn’t expect the service, but I paid over 300 pounds for my return ticket as it was Christmas, more than the BA flight from Gatwick to Marseille. But I wanted the ‘convenience’ of flying from and to airports nearer to where i needed to go, routes which Ryanair monopolize. I actually ended up paying around 450 pounds to get to France, I could have gone to New York on a decent airline for that!

I will NEVER fly with Ryanair again, and I really mean it. Cheating, thieving, uncaring company, deserve to be prosecuted and hung out to dry.

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Ryanair emergency landing this morning

A Ryanair plane that departed from Tampere was forced to make an emergency landing in Sweden. The pilot made the decision to land after noting a problem with the plane’s engines.

The aircraft, which was heading for Frankfurt, Germany, landed at the Skavstan Airport near Nyköping, in southeast Sweden.

The landing was smooth. However, technicians decided to keep the plane grounded, reported Sweden’s public television company SVT.

Swedish aviation officials confirmed the plane had an engine problem. Passengers of the interrupted flight were loaded onto another plane to continue their journey.

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Twitter Weekly Updates for 2010-01-08

  • Ryanair have scrapped free payments with Visa Electron. Avoid charges with a pre-paid Mastercard. Read more & sign up: http://bit.ly/12mT3p #
  • RT @italianfoodie: @primaryposition was planning to take a weekend trip over this year but Ryanair put an end to that:( #
  • RT @STOCKTWADER: [Europe] Third Ryanair bid for Aer Lingus ‘unlikely’ http://bit.ly/7g2G2L $$ #
  • RT @Nicky_it: RT @blogtillyoudrop another case of social media revenge: http://bit.ly/YkG1K…who doesn’t hate Ryanair!!!! #
  • RT @worstoflowcost: RT @bogle_mcneep: I hate Ryanair. If I wasn’t such a filthy chav I’d boycott them. #
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Ryanair cause passenger to suffer stroke after leaving him stranded in freezing cold

Ryanair, the World’s most hated airline, left an 88 year old pensioner out in the freezing cold causing him to suffer a stroke.

Frail John Lynskey was left dazed and confused when his Prestwick bound flight was diverted to Edinburgh because of bad weather.

But rather than ensure the pensioner was cared for in the sub-zero temperatures, he was simply told to get a bus, which dropped him off in the middle of nowhere.

The shocking catalogue of events unfolded when John decided to spend Christmas with his daughter in Coylton.

He was due to arrive at Prestwick at 6.50pm, on December 23 on the Ryanair flight from Shannon.

His daughter Patricia Christie and grand-daughter Nicola were eagerly awaiting his arrival when they heard that the flight had been diverted.

Son-in-law Kenny said: “The next couple of hours were a blank for them. They presumed that the passengers would be brought by bus to Prestwick but John never showed up.

“Meanwhile I was phoning the airport and trying to phone Ryanair but nobody was able to confirm what was happening. It was a nightmare.

“John doesn’t have a mobile and he didn’t have anyone’s mobile numbers on him so there was no way of him contacting us.”

Unable to contact him, John’s frantic family had to call in police who filed him as a missing person.

Meanwhile, John had been advised to get a bus to the city centre and then to Prestwick.

But the city bus he caught dropped him at a remote location and he stood with his heavy suitcase in dark sub-zero conditions for over an hour before he was able to catch another bus back to the airport.

Kenny continued: “By 11pm we were in absolute panic mode. I phoned Strathclyde police, who phoned their colleagues in Lothian and Borders.

“By 1am, they found John sitting alone in the airport totally helpless. He didn’t know what was happening.”

Savvy officers put John in a taxi to Coylton– at a cost of £167.

And when Patricia and Nicola arrived home at 3am they found a cold, hungry and scared John waiting in the porch – more than seven hours after he was due to arrive.

But the family nightmare wasn’t over.

Patricia explained: “I was so relieved to get dad inside. We got him a cup of tea and something to eat then went to bed.

“The next day I was rushing around making breakfast and noticed that my dad was spilling his food all down his front. Then I realised the left side of his face was drooped.

“I just rushed into the hospital with him and doctors said he’d had a stroke brought on by the stress and cold.”

John, from Galway, is now recovering at Patricia’s home. He was released from hospital late on Christmas day.

John said: “I’ve never been through anything like that in my life before.

“We still don’t know if Ryanair ever put on a bus for passengers to get to Prestwick.

“I’ve travelled here plenty of times on that flight and nothing like that has ever happened.

“I dread to think what could have happened to me.

“It ruined our Christmas.”

But Ryanair had no sympathy with John’s plight.

A spokesman said: “Ryanair flights were diverted due to the weather. Passengers were fully advised of onward connections.”

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