Monthly Archives: November 2009

Ryanair dumps Visa Electron as free payment method

Ryanair, the world’s most hated airline, is to make MasterCard Prepaid cards the only form of free payment for consumers booking flights on its website from the end of December, dumping VISA electron in the process.

Until now, Visa Electron cards have been the only fee-free payment method with the carrier, but from 31 December that will switch to MasterCard Prepaid cards. Visa Electron will now carry a €5 administration charge.

Ryanair claims that MasterCard Prepaid cards are more widely available across Europe, with Visa Electron unavailable in Belgium, Ireland, the Netherlands and Portugal.

It follows news that financial services brands such as Abbey and Travelex are to discontinue their Visa Electron products in 2010. However, Halifax and Bank of Scotland (BoS) have said they will continue to offer Visa Electron cards.

More to follow soon…

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Easyjet announce route expansion

Easyjet are bucking the trend for capacity cuts, with the announcement of further fleet and route expansion in 2010.

Six new Airbus A319s will increase Easyjet’s fleet to 185 aircraft, enabling the carrier to operate a total of 449 routes next year, including three new routes from UK airports.

Easyjet’s ten new routes are being introduced from February 8, 2010 and include flights from Liverpool to Malta, London Stansted to Cagliari in Sardinia, and Manchester to the Finnish capital Helsinki.

For more information visit www.easyjet.com

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Twitter Weekly Updates for 2009-11-27

  • RT @raptureponies: pilot called simon pegg, horrible swarm of drunks and a man beside me started puking, fantastic ryanair flight. #
  • RT @AirObserver: congrats to Ryanair! named worst ‘family brand’ http://tinyurl.com/nhztsg #
  • RT @holsunpackaged: Cheap Flights Airline Ryanair are not having a great month – In2town:Airline Ryanair are.. http://bit.ly/604VlQ #
  • RT @TrineFalnes: Ryanair expanding in Norway. I flew them this week, my 2nd time. 1st time: Awful 2nd: Even worse. 3rd time: Won’t happen. #
  • RT @FLYSAS_com: Only TWO days left of the SAS sale. Go to http://www.flysas.com or to your local SAS website to buy low fare tickets! #
  • RT @alexanderbasek: Ryanair, you make me laugh. As nice as Wroclaw might be… no. http://pic.gd/bda73d #
  • RT @bindik: I remember why I vowed never to fly ryanair ever again. hell airline which rips you off at any opportunity. #fail #
  • @TravelSavvyKayt easyjet are in a different league altogether. Not hard though. Ryanair are worlds biggest scumbags. in reply to TravelSavvyKayt #
  • RT @ben_coop: @TravelSavvyKayt easyjet’s like being spirited through the air by seraphim in comparison to the genuine horror of Ryanair. #
  • RT @blikkie: @rougefrog So true. I’d rather walk to my destination than fly Ryanair #

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Ryanair forced to pay compensation to passengers, O’Leary abuses regulator in childish rant

Ryanair, the world’s most disgusting airline, has been ordered to pay a family 11,000 kronor ($1,600) in compensation after they were left on the ground in Gothenburg in April this year.

The family and several other passengers were waiting for their flight to London at Gothenburg City Airport, Ryanair’s normal port of call in Gothenburg. Due to bad weather, the plane instead landed nearly 40 kilometres away at Landvetter airport.

While officials at Gothenburg City Airport were willing to transport passengers to Landvetter to board the flight, Ryanair refused to cover the costs, according to the Svenska Dagbladet (SvD) newspaper.

The plane eventually departed for London from Landvetter, but without any passengers on board.

While Ryanair agreed to cover the 5,000 kronor cost of the family’s airfare, the airline refused to compensate them for football tickets and hotel bookings in London which went unused because of the missed flight.

According to ARN, the airline failed to do enough to avoid causing the family economic harm by not purchasing flights for them on another airline – a line of reasoning with which prat CEO O’Leary doesn’t agree.

“ARN are a bunch of idiots who refuse to follow EU regulations” said O’Leary.

“Ryanair are a bunch of idiots lead by a prat called O’Leary” replied an “I Hate Ryanair” spokesperson.

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Nasty Ryanair leave passengers stranded again

Forty-two Ryanair passengers were left stranded after an airport “mix-up” over their departure gate made them miss their flight from Liverpool to Belfast.

The passengers claimed they arrived at the airport in good time on Sunday and were told to go to gate 30. They said the gate was changed at short notice.

They rushed to the new gate, but the pilot refused to let them on board.

A spokesman for Liverpool Airport said there had been a “breakdown of communications”. We suspect this is another shining example of Ryanair customer service and their blatant attempts to screw people over thus extracting further cash.

The passengers said they had missed the flight through no fault of their own, but they were then told they would have to pay to take another flight home.

The next available Ryanair flight did not depart until the following day so many of the irate passengers took the ferry home instead rather than risk being shafted by the scumbags any further.

‘Disappeared’

The group explained that when they arrived at the gate they were originally directed to a representative of the handling agent which operates for Ryanair.

They said that after a while this Servisair employee disappeared and they thought she was going to come back to bring them on board.

But by the time they realised she was not coming back, the departure gate number had changed.

Liverpool is a “silent airport” – flight information appears on screens but is not called over a public address system.

The passengers argued that the change of gate was done at short notice and no-one came to inform them.

The company told them they could not do anything about it and that they would have to board another flight at their own cost.

The head of public relations at Liverpool John Lennon Airport, Robin Tudor, said the incident was under internal investigation.

“We often will put out a tannoy as and when there are passengers delayed or missing from a flight, but that communication wasn’t passed to us by Ryanair.”

“The airline and the handling agent between them had the responsibility to get those passengers on to the right flight and clearly that’s a question for the two parties as to where they go from here,” he said.

We say a full refund is due. Likely? Never.

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Twitter Weekly Updates for 2009-11-20

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Ryanair’s O’Leary panics, makes empty threats to Boeing

Ryanair, the biggest bully in the world, will wait until the end of November or very early in December to reach a deal with Boeing on a fresh batch of aircraft orders, Ryanair Chief Executive Michael O’Leary claimed today.

Michael O'Leary, Ryanair's chief executive

Michael O

If no preliminary agreement is reached around the end of the month, allowing time to sign a formal deal by the end of 2009, Ryanair will end its long-running relationship with the aircraft maker, O’Leary said in the latest of his empty threats in the bargaining process with Boeing.

We find this really quite amusing. Mr O’Leary knows full well that he cannot end his relationship with Boeing unless he is prepared to sell his entire current fleet of Boeing 737-800s and replace the whole lot with Airbus type.

This is because the engineering and services costs involved with keeping a fleet the size of Ryanair’s would go through the roof. They would have both Boeing and Airbus parts, engineers, servicing, fit-outs and licensing requirements to deal with. Double trouble. This just does not work as part of a low cost operation.

Empty threats Mr O’Leary, empty threats.

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Ryanair sued for buzzing German granny

RyanairRyanair, the world’s most hated airline, are being sued by members of a small community near the northern German city of LĂĽbeck who have filed a lawsuit against the grotty Irish carrier after a low-flying plane allegedly put an 82-year-old woman in the hospital.

The daily Lübecker Nachrichten reported on Thursday that a 500-strong group against jet noise is accusing the nasty airline of negligent bodily harm, endangerment of air traffic and wilful property damage in connection with the incident that occurred last week in Groß Grönau.

The woman apparently suffered a serious shock after an out of control Ryanair jet coming in to land at the LĂĽbeck-Blankensee airport flew so low that it sent several roof tiles crashing into her garden. She is now in the hospital with heart problems.

“The aircraft flew over and the elderly lady, the owner of the house, was in the garden at the time clearing up branches when the tiles came down,” police spokeswoman Sonja Kurz told AFP last week.

The Lübecker Nachrichten cited witnesses as saying that the Boeing plane flew much lower over Groß Grönau than normal.

“I almost pulled my head in. Normally the aircraft aren’t so low and so loud,” one woman who was walking her dog near the old lady’s house told the paper.

A spokesman for state prosecutors in LĂĽbeck confirmed they were investigating, but Ryanair rejects any responsibility for the incident, saying the plane was not flying at an unusual altitude or speed. Lying bastards.

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Ryanair pays compensation for flight cancelled in 2007

A court in Dublin has awarded three Ryanair passengers €6,000 (£5,300) in compensation for a flight that was cancelled two years ago.

The customers had booked the flight from London to Carcassonne, France, in September 2007, and when it was cancelled had sought redress from Ryanair. With none forthcoming, they contacted EUClaim, a Netherlands-based company that represents airline passengers.

EUClaim then engaged Lavelle Coleman, a legal firm based in Dublin, to process the contested cases.  Those cases were due to come before a judge in the District Court in Dublin this month but Ryanair indicated that it didn’t wish to defend them and they were settled.

Michael Rattenbury, associate solicitor with Lavelle Coleman, told the newspaper: “These settlements are a huge boost to airline passengers in Ireland who are affected by the cancellation of their flight.

“Airlines now appear to accept that passenger compensation claims under the EU regulations have to be met with a reasonable response, and that proactively dealing with these claims is the only way of approaching them.”

The newspaper further reports that more than 200 Ryanair passengers in 120 separate groups have asked EUClaim to seek compensation on their behalf.

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