Monthly Archives: July 2009

Ryanair Electron Card Reservations

Ryanair, the World’s biggest rip-off airline, currently charge you up the ass if you use anything but an Electron card to pay for your flights.

Electron card booking however are free. “That’s great” you may say. Except that no one has one.

Until now!!!

Yes folks, we at IHR are looking into applying for an Electron card that we will happily make available for all of you to use to pay for your flights thus avoiding the £10 per person return booking charge. A family of 5 can therefore save £50!

If you are interested in this service, please email editor at ihateryanair dot co dot uk

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Ryanair sues company for ripping off it’s passengers!

Ha ha ha ha ha! This is a joke right? …Wrong!

Ryanair, the World’s largest rip off airline is taking legal action against a German website that resells it’s flights because it “Rips off” Ryanair’s passengers by “over charging” them. Ha ha ha!

This has got to be the most ironic piece of news we have heard all year.

Daniel de Carvalho at Ryanair comments: “In recent weeks we have written to various consumer protection and competition agencies in Germany, France, Spain, Belgium, Denmark, Ireland and the UK, calling on them to investigate the abusive and anti-consumer practices“.

Ryanair, you are such a joke! Whingeing about something you do to your passengers every day without batting an eyelid.

Practice what you preach.

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Twitter Weekly Updates for 2009-07-24

  • @MsJoBrand Probably not the best airline? We can assure they are bottom of the pile! http://www.ihateryanair.org in reply to MsJoBrand #
  • RT @DaveHumby: Well, after awful trip with Ryanair we are finally settled in our wonderful appartment in spain, crisp white wine now on … #
  • RT @Ian5spot: waiting to board a ryanair flight that will take me to a small village nowhere near it’s destination of Frankfurt #
  • RT @the_anke: Planning holidays. Think I’ll give Ryanair a miss although they fly to the closest airport. Oh Ryanair, why do you have to … #
  • RT @scarkeek: Ryanair: can anyone explain how the obligatory 5 quid online check-in fee is not simply part of the ticket price? You can’ … #
  • RT @ni22: i’m actually looking forward to flying Aer Lingus today as opposed to Ryanair #
  • @mattmanic have u started yet? in reply to mattmanic #

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Ryanair recent passenger reviews

Weekly flyer for over four years and it’s got worse and worse. Customer service is non existent. Every aspect of the service is contrived to trip you up and extract money out of you. In fact, they aren’t that cheap any more and even the attraction of local airports is diminishing as they cut routes. I get the impression that Ryanair think that ‘we’ think they’re cheap and cheerful (with their stupid publicity stunts) – but people know they are cheap and very nasty and the minute some better competition comes along they’ll be off. Air travel with Ryanair is the pits – I hope they go bust!

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Our Ryanair experience began when we were delayed at Bezier Airport. Initially the announcement was that the delay would be 2-3 hours but we received no other information for 6 hours when we were asked to board. We were told we could buy something from the bar at the airport but we had no euros and Ryanair did not provide us with opportunity or advice on changing money. Moreover the bar had sold out. The airport did not have enough seating so our two toddlers had to lay on the stones in the airport atrium. Eventually Ryanair announced that the problem was a ‘bird strike’ and we could board. We were not even provided with water on the flight and were told that water in the toilet was not potable. Ryanair did offer their in- flight snacks for those with money and prepared to pay their exorbitant prices. No offer of compensation was every offered nor was there any advise on how do make a complaint about such an obvious abrogation of their duty of care.

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Absolute worst airline ever! My partner booked flights for us to go from Belfast to Bristol, and even though I did not have a passport I had an identity card which on the website was considered as an acceptable form of ID, and when we got there they didn’t accept it! They said it was only a drivers license or passport – even though when we checked previously they did not accept drivers licenses either! They talk complete rubbish and the customer service advisors were rude and ignorant, this is the second time I have booked with them and the second time I have encountered a problem. They are disgraceful and will never have my custom again.

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The thought of our return flight with Ryanair just ruined our holiday. We were constantly thinking about the weight of our luggage and how we could get checked in online. Having checked in online, still had to queue for 2.5 hrs to check in bags, then queued to pay excess baggage, got boarding cards – then they closed the gates and wanted £100 each to fly on the next flight. Only 3 staff on check in and had 2 flights going out. Will never fly again with them, would not recommend them – will use “proper airline” that state all their costs up front.

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The worst, anyone who was at Stanstead this morning from about 5.00am will know the story. Absolute chaos, drop off section had about 3-400 people in it, check in desks did not have flights on so everyone was queuing for all flights at all desks. Several times check in staff called out a flight, but no-one could hear! I went to a check in desk to say we could not hear and could they not put messages on a tannoy to be told that they were too busy, did not have a tannoy and basically to go away! Really great customer service. Several people this morning missed their flights because of the total incompetence of the management and staff. Having missed their flight one couple we spoke to had to pay a further £400 to fly again today. A relative of mine was flying to regional France, having finally booked in and going through security (security said nothing but complaints about the airline) she had to run to the gate as she was told it was closing in 2 minutes. Arrived at destination – luggage lost – what a surprise! This has got to be the worst airline in the world and no cheaper than going scheduled or try the train (to France) less hassle, nice journey and similar price.

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Ryanair reduces Stansted flights

Ryanair, the world’s biggest rip off airline, has announced a significant reduction in its services at Stansted Airport.

Ryanair will reduce the number of aircraft it runs at the airport by 40% in its winter schedule, and will cut the number of flights by 30%, it said.

But it will operate only four fewer planes than it did last winter.

The company said that Stansted was one of its most expensive bases, and added that an increase in air passenger duty tax was also a factor in its decision.

The airline operated 40 aircraft from Stansted in the summer, but said this would fall to 24 this winter.

Last winter, Ryanair also cut its Stansted fleet to 28 planes from 36 in the summer.

The Irish carrier said it expected to carry 2.5 million fewer passengers between October and March as a result of the latest move.

It said it would switch the 16 aircraft it was withdrawing from Stansted to other European bases.

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Ryanair to screw over passengers to Pau

Ryanair, the world’s crappiest airline, has today announced that it will be taking passengers booked on flights to Pau, to Lourdes. “Just 40km away” says Stephen McNamara with a sly grin.

This will take place between 27th July – 9th August and all flights to/from Pau will transfer to Lourdes while Pau Airport undergoes upgrade works to its landing systems.

Of course, Ryanair have done everything they can to ensure passengers avoid any disruption by sending out an email. Well done Ryanair. At least you know that everyone has got the news.

Wouldn’t take much to pick up the phone and call everyone, but of course the penny pinching bastards wouldn’t be that kind would they?

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Ryanair To Charge for Charging

We found this highly amusing article at Fake Aviation News however, it is disturbingly close to the truth!

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Today, Ryanair announced they would begin charging an extra fee for every extra fee they charge.  Says a spokeswoman for the airline “we realized there was a significant cost associated with collecting all of these extra fees.  This new “pay for fees” option gives the passenger yet another choice in what is included in their fare.  Why pay for fees if you’re not paying for fees?  Now passengers only have to pay for extra fees extra fees if they’re paying extra fees.”

Further details on which fees the extra fee will apply was provided by Ryanair.  Assigned seating, checked baggage, on-board food, sales tax, and the ticket itself.  “Of course, collecting the extra fee extra fee will also be subject to the extra fee extra fee as well, “  Says the same spokeswoman who seemed just as confused as we were.  “This is expected to bring in $3.2 trillion in new revenues for Ryanair that will benefit our employees and shareholders.”  When asked why there was a limit of 3.2 trillion placed on a seemingly unlimited fee, she answered “we are taking the realistic stance that eventually customers bank accounts will be depleted from the indefinite fee.”

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Ryanair asked to improve clarity on hidden charges by OFT

Ryanair, the World’s biggest ripoff airline, renowned for its “hidden charges”, was referred to the OFT following scores of complaints to the Advertising Standards Authority (ASA).

Ryanair has “promised” to give greater prominence to information regarding “optional” charges, such as those for checking in luggage, and will provide clearer information on its promotions and low price guarantee.

We welcome Ryanair’s action which we believe will make it easier for consumers to access the information they need when choosing low cost flights,” said Mike Haley, the OFT’s director of consumer markets.

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Ryanair leaving you in middle of nowhere again

Ryanair, the World’s worst airline, have just announced new routes from Oslo (Rygge).

Rygge? Where the heck is that? Yes, you’ve guessed it right, it’s bloody miles from Oslo. 63km to be exact.

Rygge Airport to Oslo takes 58 minutes by car, longer by train and even longer by bus – which only leaves once an hour. See the directions/distances here: http://maps.google.co.uk/maps?f=q&source=s_q&hl=en&geocode=&q=oslo,+norway+to+rygge,+norway&sll=53.800651,-4.064941&sspn=12.605358,31.376953&ie=UTF8&ll=59.671902,10.857239&spn=0.837695,1.96106&t=h&z=9

So imagine you are flying from Oslo, sorry Rygge, to Barcelona, sorry Girona with Ryanair, you would have to factor in the following:

1. Wait for bus – 1 hour
2. Bus to Rygge – 1 hour
3. Check-in – 1 hour
4. Flight – 3 hours
5. Get bags, exit airport, find bus stop and wait -  1 hour
6. Bus to Barcelona – 1 hour

Now this is conservative and still comes out at a whopping 8 hours!!!! That’s about double the time it would take if you flew from Oslo direct to Barcelona with a real airline.

Worth the “cheap ticket” with Ryanair? Thought not.

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Ryanair poll on vertical seating

Ryanair, the World’s crappiest airline, launched a poll on the 9th July to ask if passengers would stand on short flights if it meant they could travel for free or pay 50% less than seated passengers.

The “vertical seats” would secure the passenger in an upright position on flights of up to one hour.

As with many of Ryanair’s “offers”, “sales”, “deals” and “discounts”, any reduction in price is from the ticket value and does not include any of the ancillary charges that Ryanair add on such as taxes, baggage, credit card, online check-in, toilet, £10 coffees etc.

How can a 50% discount from a ticket that is being “sold” at £1 attract anyone?

The bottom line with Ryanair is that they will use every effort to extract money from you, regardless of how much you think you are paying for your flight. The best way of ensuring that you do not get shafted is to avoid them completely and fly with a reputable airline.

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