Ryanair anger passengers after Italian ‘Mafia’ joke

October 8th, 2012

Ryanair mafiaRyanair, the World’s most hated airline,  have pissed off Italians  after a flight attendant referred to the Italian city of Bari as a “mafia” town,  AFP reports.

“Welcome on board this Ryanair flight from Paris Beauvais to Bari, the city of mafia bosses and Saint Nicholas,” the attendant reportedly said.

As The Telegraph reports, Bari is the capital of the Puglia region, which is a center for one of Italy’s four main mafia groups, the Sacra Corona Unita, but truth was no defense for the flight attendant. Passengers wrote to the company, denouncing the crack as offensive.

“I feel terribly offended by the ridiculous way that you treat your passengers,” one woman wrote, according to the paper.

Ryanair’s Stevie WhoseYaFather said that the airline “does not agree with these comments and will certainly address the problem with the employee concerned. Ryanair apologizes for any offense it might have caused,” according to Italian news agency AGI.

Last month, Ryanair’s prat/twat CEO Micky O’Dreary ticked a bunch of people off when he called thousands of passengers “idiots” and saying they are “stupid” for not printing their boarding passes ahead of time. He likely did not make any friends when he complained about paying too much in baggage fees either.

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Ryanair delay leaves passengers sweating

September 11th, 2012

Ryanair, the World’s Most Hated Airline, kept passengers on board a plane for two hours in temperatures of 38 degrees due to a delay and the airline not activating cooling systems, according to a story on http://www.lavanguardia.com

The passengers, some of whom look like they are either collapsing, or about to, are caught on this film shot by one of them. Not very nice at all by the looks of it. One wonders why Ryanair are so intent on treating passengers so badly. Turn on the air-con! There is also the presumption that water was not handed out unless paid for at £5 per bottle.

 

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Ryanair flight infested with ticks – passengers charged ‘bite fee’

September 11th, 2012

Ryanair, the World’s Most Hated Airline, are facing legal action by Italian consumer watchdog Codacons after passengers travelling from Denmark to Rome on Thursday reported receiving insect bites during their flight.

In a statement the organisation said it would be filing a complaint with the Rome prosecutor’s office and asking for compensation on behalf of the travellers.

Passengers had to receive medical treatment on arriving in the capital as a result of soreness and itching caused by the bites, thought to be the work of ticks. The plane was subsequently grounded and disinfested before resuming service on Friday morning.

Ryanair, keen to make a quick buck, are retrospectively charging passengers credit cards with a £5 tick bite surcharge.  Blood sucking bastards.

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Ryanair incident leaves 16 injured in Gran Canaria to Madrid flight

September 10th, 2012

Ryanair, the World’s Most Hated Airline, suffered a cabin depressurization on Flight FR2011 (Madrid-Gran Canaria) this week forcing the flight to make an emergency landing at Barajas airport shortly after takeoff.

The pilots carried out emergency procedures, oxygen masks were deployed and they began a controlled descent of the aircraft to the appropriate height.

The plane returned to Madrid “immediately” and landed normally at 8.25 hours disembarking passengers “safely”.

After the incident, sixteen passengers were treated by medical services.vFourteen of them were discharged and two were taken to a hospital but were discharged hours later.

The full story is available, translated by Google here: http://translate.google.com/translate?sl=auto&tl=en&js=n&prev=_t&hl=en&ie=UTF-8&layout=2&eotf=1&u=http%3A%2F%2Fwww.farodevigo.es%2Fespana%2F2012%2F09%2F08%2Fnuevo-incidente-avion-ryanair-deja-16-heridos-vuelo-madrid-gran-canaria%2F681324.html%3Futm_medium%3Drss&act=url

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Ryanair emergency descent ‘forced by maintenance errors’

September 10th, 2012

A jet operated by Ryanair, the World’s Most Hated Airline, forced to make an emergency 21,000ft descent in April this year, was not properly maintained, a report says.

Thirteen people were hurt when the captain of the Ryanair service was forced to make the manoeuvre when the aircraft lost cabin pressure.

Solicitors for some passengers on the Milan-to-East Midlands flight on 4 April said they had “serious concerns” over pressure controller failures.

Ryanair said it would follow any recommendations in the final report.

The flight from Milan Bergamo airport had 134 passengers on board.

The crew took the plane from 31,000ft to 10,000ft in five minutes to make sure the passengers could breathe and then diverted to Frankfurt-Hahn airport.

The interim report by the German Federal Bureau of Aircraft Accident Investigation found that when the main pressure controller failed, its back up also failed because it had been incorrectly installed.

It also highlighted possible changes in how aircraft maker Boeing could make the controller easier to fit.

Nottingham couple Melvin and Jacqueline Frater, who were on board, said: “It was as bad as you would expect – and worse. You just can’t believe it is happening.

“You can’t afford to make those sort of mistakes when so many lives depend on the safety of the aircraft.”

Solicitors Irwin Mitchell said: “While it is welcome that the causes of this incident have been identified in the interim report, a fault with one pressure controller and a badly designed shipping plug on the other gives rise to serious concerns.”

A Ryanair spokesman said: “Ryanair notes the German Authority interim report into an aircraft depressurisation in April 2012.

“The German report suggests that Boeing redesigns a ‘black shipping plug’ to make it more ‘clearly visible’ for maintenance staff, and Ryanair will follow any recommendations made by the final report.”

A final report on the incident is due to be published at a future date and its findings are subject to possible alteration.

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Ryanair stewardess falls from aircraft

May 8th, 2012

A stewardess from Ryanair, the World’s most hated airline, was injured on Tuesday after falling from the rear door of the aircraft onto the floor some 3 meters below.

It is yet unknown whether she fell accidently, jumped or was pushed by a disgrunted passenger.

Apparently, the Ryanair aircraft was running late and the flight was supposed to have left at 10.15am. But when passengers were finally allowed to start boarding the plane around 11am, the atmosphere was one of stress and staff was rushing around, according to passengers.

“It was very confusing and unprofessional. It was almost like a state of panic when everything had to be done really quickly,” one passenger told daily Expressen.

Surely just a description of a normal flight on Ryanair?

The vehicle which carried the stairs by which the passengers access the plane had backed away and seconds later the hostess had tumbled out the door.

The woman sustained injuries to her head and was bleeding when the ambulance came to pick her up, according to the passenger. According to Nyberg, she was able to answer questions asked by the medical staff but had no further information about her status.

IHR wish the poor girl a speedy recovery.

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Ryanair flights that leave you 30ft closer to your destination

April 19th, 2012

Ryanair, the World’s most hated airline, are leaving passengers just 30ft closer to their destination after “flights” from London North Airport, also known as Dublin East Airport.

The story, posted on Newsbiscuit.com  explains that: “A Ryanair flight which left ‘London’ at 8.16am and arrived in ‘Dublin’ at 8.18am has been condemned by the 125 passengers onboard after it left them hundreds of pounds out of pocket and ‘barely a stone’s throw’ from where they’d set off from.

‘I was livid’, claimed Mary Tumbleston, a mother from Tottenham. ‘We arrived at the new ‘London North’ airport in plenty of time, even though the terminal turned out to be closer to Birmingham. We went through a rigorous security check, browsed the duty-free sunglasses, and then they whisked us through the departure lounge and out onto the tarmac, through a door marked ‘Welcome to Dublin’. We didn’t go near an aeroplane, or get to vomit in a bag. And we could still see our car through the chicken-wire fence, where we’d paid £40 a day to park in ‘London’.’

The confusion has been blamed on Ryanair’s decision to rename ‘Birmingham International’ as both ‘London North’ and ‘Dublin East’, a move described as ‘slightly misleading’ by consumer groups. ‘We would urge travellers to check the small print carefully before booking a flight online’, said Janet Hurblet of the Consumers’ Association. ‘As well as watching out for the big print, where it says ‘Ryanair’.’

Despite spending nearly £350 on tickets for her family of four, Tumbleston still needed to spend a further three hours in a taxi and ninety minutes on a ferry, before reaching her destination half a day late. Overall, Ryanair’s ‘Sun Saver Special’ had cost nearly £1.00 an inch.

While Ryanair admits that the new ‘flight’ is largely just a walk through a shed in a field next to an airport, they are proud of the service’s low carbon footprint and absence of significant delays, and believe the marginally above-average safety record speaks for itself.

Tumbleston isn’t so convinced though. ‘We can accept that the ‘flight’ didn’t start or end quite where we’d been led to believe, and while it would have been nice to have left the ground, I suppose that’s a technicality. But what I do find harder to accept is that in our two short minutes with Ryanair, they still managed to lose most of our luggage.’”.

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Ryanair jets collide at Seville airport

April 17th, 2012

Ryanair, the World’s most hated airline, have reportedly been involved in a collision between two of their aircraft at Seville airport.

According to the report on the ABC de Sevilla website, both aircraft were pushed back from their stands at the same time resulting in the wing from one aircraft striking the tail of the other causing minor damage (see image) and a resulting delay to the passengers on both aircraft.

In other news, Ryanair are cutting services at Edinburgh airport axing flights to destinations including Fuerteventura, Spain, and Frankfurt from October, adding to the five routes that the wannabe airline said in February it would remove from its summer schedule.

The cuts will reduce the number of its passengers using Edinburgh by about 500,000 a year — from 1.8m to 1.3m, and cost 500 jobs, according to Ryanair.

Read more: http://www.irishexaminer.com/business/ryanair-to-cut-edinburgh-routes-190374.html

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Three examined in hospital after Ryanair emergency landing

April 6th, 2012

A jet flown by Ryanair, the World’s most hated airline, was involved in an emergency landing following a cabin pressure alert yesterday, according to the BBC.

The plane was diverted to Frankfurt in Germany; the German authorities said 10 other people suffered minor injuries.

Among the 134 passengers on board Wednesday’s flight from Bergamo, in Italy, were Nottingham couple Melvin and Jacqueline Frater.

Mrs Frater said many of those on board were afraid during the incident.

“You could see the whites of the eyes of the people next to you. People were panicking but they weren’t screaming or shouting,” she said.

“You overheard the captain saying ‘Mayday, mayday,’ and he was saying it rapidly as we were going down. I thought my number was up.”
‘Crying with pain’

Ryanair said the captain had identified a pressurisation warning and descended from 31,000 ft to 10,000ft as recommended.

Mr Frater, from Bakersfield, said: “I don’t know how long we were actually falling but you could tell it was rapidly because of the pressure in our ears.

“Then the children and babies started crying with the pain.”

The aircraft landed at 12:00 local time and passengers were later taken on to East Midlands Airport on another flight.

It has been reported that another Ryanair Boeing 737-800 suffered a decompression on 6 February while flying from Bergamo to Charleroi in Belgium.

In a statement Ryanair apologised to all the passengers affected by the diversion and delay on Wednesday.

The aircraft has been examined, but the German Federal Bureau of Aircraft Accident Investigation said the full investigation could take up to a year.

A spokesman for the bureau said three people were taken to hospital for examination after the incident but were not seriously injured. Ten people received minor injuries but did not require hospital treatment.

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Ryanair humiliated in court over volcanic ash cloud refunds

March 23rd, 2012

Ryanair, the World’s most hated airline, have lost the latest round of their attempt to avoid paying passengers compensation for accommodation and meal costs following the volcanic ash disruption in 2010.

Advocate general of the European Court of Justice Yves Bot said yesterday that airlines were obliged to pay the costs incurred by passengers whose flights were disrupted by “extraordinary events” like the 2010 Icelandic volcano.

Ryanair had argued that such events were so extraordinary airlines should not be expected to pay the costs. What a load of drivel Ryanair. Climb back into your hovel and shut it.

If the opinion is followed by the full court, as the majority of such opinions are, it will have implications for the airline industry throughout Europe. EU law obliges airlines to provide passengers with care and assistance, including hotel accommodation, when flights are cancelled by events beyond their control.

More importantly, it will force Ryanair to pay the f**k up. Specifically in the case of Denise McDonagh, from Terenure, Dublin, after she was stranded in Faro, Portugal, on April 17th of that year due to the cancellation of her flight. She was unable to return until April 24th. She sued Ryanair in the Dublin Metropolitan District Court for €1,129, the costs she incurred as a result of the cancellation.

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