Ryanair named second WORST brand in the World

micky-oRyanair, the World’s Most Hated Airline, have been named as the second WORST brand in the entire World. This fabulous news surely cements the commonly held belief that Ryanair are indeed the Worst Airline in existence.

This latest embarrassment, hot on the heels of seeing pictures of two of their aircraft crashing into each other at Dublin airport the other day,  sees Ryanair second only to insurance company AXA.

Despite recent efforts to transform its reputation, the shoddy excuse for an airline was one of the worst-performing brands overall in Siegel+Gale’s 2014 simplicity index.

In a survey of over 12,000 customers in eight countries, Ryanair was named the second worst-ranked brand, based on ease of customer use of a company’s products, services, interactions and communications.

What a bunch of lying, thieving bastards Ryanair are.
Please, oh please, go fly with a proper airline like British Airways.
Share

Ryanair planes crash into each other at Dublin airport

Damage to two Ryanair planes that clipped each other at Dublin airportRyanair, the World’s Most Hated Airline, have had a little accident today at Dublin Airport involving two of their aircraft crashing into each other.

The winglet of one of the Irish airline’s Boeing 737s scraped against the tail of another. Both planes, one heading to Edinburgh and the other to Charleroi, Belgium, were returned to the stand.

No injuries were reported but minor delays to other flights were expected after the incident on Tuesday morning.

A Ryanair spokeswoman said: “Both aircraft were under the instruction of Dublin airport air traffic control at the time. There was no impact on customers on board. Affected customers will board two replacement aircraft which will depart to Brussels Charleroi and Edinburgh later this morning. Ryanair apologises sincerely to customers for any inconvenience.”

The winglet of one plane was broken off in the incident.

Emergency services attended the scene, and government air accident investigators will conduct an inquiry.

Dublin airport has resumed normal service, although Ryanair said passengers could be delayed as a result of the incident.

Share

British Airways offering European Cheap Flights for £39

British Airways, the World’s Favourite Airline, are offering flights across their European Network for just £39 each way.

With departures from nice, centrally located airports and to destinations actually where you think/hope you are flying to as opposed to arriving in a different country, why not give them a go?!

Allocated seating, decent baggage allowances, friendly cabin crew and 100% transparent booking process along with the best customer service you could imagine are just some of the reasons we fly BA every time.

Check out the offers here:

http://www.britishairways.com/en-gb/flights-and-holidays/flights/cheap-european-flights

Share

Ryanair’s new TV ads a load of horse shit

horse-shitRyanair, The World’s Most Hated Airline, have launched a series of new TV adverts in a bid to entice back the thousands of passengers that they have pissed off over the years.

What a load of horse shit!

These clowns wouldn’t know customer service if it hit them square in the face. Do not be fooled by their claims.

Perhaps Ryanair should address the very many issues that still exist, rather than spending money on advertising – Which? readers have just recently rated the excuse for an airline as Europe’s worst.

Its checked baggage fees are still among the highest in the world (up to £35 for a 15kg bag, or £45 for a 20kg bag), charges for sports equipment (£50) and correcting spelling mistakes on tickets (£110 unless spotted within 24 hours of booking) are still high, it still drops passengers at airports up to 75 miles away from their final destination, and those using its new website must still opt out of purchasing travel insurance (the “Don’t Insure Me” option must be found on a drop down menu, between “Denmark” and “Finland”), among others things. It also continues to use an exchange rate of £1=€1 when calculating its fees and charges, meaning British passengers pay more than their European counterparts – an issue Telegraph Travel raised back in 2012.

Fuck off Ryanair, we hated you then and we still hate you now.

 

Share

Bride-to-be in punch-up with hen party on board Ryanair flight


Ryanair, the World’s Most Hated Airline, hosted what looked like a heavy weight boxing match on a flight to Barcelona last week.

The video shows a woman, dressed in white, throw several punches at another girl in front of stunned passengers at 30,000 feet.

A steward on board the nasty plane, which was around 40 minutes from landing, manages to separate two of the girls who can be see shouting at each other in the clip.

Passenger Tony Tickle, who recorded the video, said the crew managed to get the situation ‘under control quickly’.

‘All of a sudden I heard it all kicking off,’ he told the Manchester Evening News.

‘I could see shouting and it looked like two girls were fighting. Then I saw the bride run along and jump in.

‘She threw three or four punches. I grabbed my phone to get it on camera.’

He added: ‘It all happened so fast. It lasted about a minute in all.

‘The flight attendants rushed in and separated them and got the main protagonist out of there.’

Share

Ryanair recent incidents

ryanair-leave-marseilleRyanair, The World’s Most Hated Airline, have had a few incidents over the last few days, as reported on AV Herald, including 2 flights diverted with engine problems.

On the 12th August, a Ryanair Boeing 737-800, registration EI-ESL performing flight FR-6370 from Barcelona,SP (Spain) to Las Palmas,CI (Spain) with 168 passengers, was enroute at FL370 about 170nm southsouthwest of Faro (Portugal) when the crew reported engine (CFM56) trouble, turned around and diverted to Faro for a safe landing on runway 28 about 45 minutes later.

On 16 August, a Ryanair Boeing 737-800, registration EI-EGD performing flight FR-7602 from Bremen (Germany) to Vilnius (Lithuania) with 164 passengers, rejected takeoff from Bremen’s runway 09 at low speed after the crew noticed a strong odour in the cockpit. The aircraft slowed safely and returned to the apron.

Also on the 16th August, a Ryanair Boeing 737-800, registration EI-EMI performing flight FR-1228 from Tenerife Sur Reina Sofia,CI (Spain) to Billund (Denmark), was climbing out of Tenerife’s runway 08 when the crew stopped the climb at FL070 reporting engine trouble, descended the aircraft to 4000 feet to burn off fuel and returned to Tenerife for a safe landing on runway 08 about 2 hours after departure.

Share

Ryanair Fires Pilot after “Dispatches” documentary probes safety culture

micky-oRyanair, the World’s Most Hated Airline, have fired the Pilot who appeared on the Channel 4 Dispatches documentary that probed safety culture at the airline.

Captain John Goss was dismissed with immediate effect and Ryanair said they plan to pursue legal action against him after he questioned the airline’s safety.

“We will not allow a Ryanair employee to defame our safety on national television,” the airline said in an e-mailed statement.

Pilots are wary of raising concerns and are encouraged to carry as little fuel as possible, the Channel 4 “Dispatches” program reported, citing a survey conducted by the Ryanair Pilots Group, which claims to represent more than half of the carrier’s pilots. The fuel issue arose when three jets declared emergencies before touching down in Valencia, Spain, after diversions from Madrid last year.

Goss was one of five pilots elected to the pilots’ group interim council in June. During his 26 years at Ryanair he acted as a flight safety officer and his record was “blemish free,” the RPG said in an e-mailed statement.

“The immediate reaction of Ryanair to safety issues brought to their attention is to deny the existence of any problems and to effectively shoot the messenger,” RPG Chairman Evert van Zwol said in the statement. “Safety experts are agreed that a sound safety culture is based on pilots having faith in a non-punitive approach and dealing directly and transparently with all concerns raised.”

Share

Ryanair bullying pilots into silence

ryanair-leave-marseilleA furious group of pilots who fly for Ryanair, the World’s Most Hated Airline, claim the low-cost shambles is orchestrating a campaign to bully them into silence by “suppressing” their Facebook and Twitter sites.

The Ryanair Pilot Group (RPG) hit out as the airline claimed it was being targeted by “internet trolls” masquerading as Ryanair.

The RPG’s Facebook website was shut down last week after a complaint the site infringed Ryanair’s intellectual property.

RPG chairman Evert van Zwol said: “There seems to be an orchestrated and deliberate attempt to silence the public voice of the Ryanair pilots.

“Attempts to suppress social communications are not acceptable in 21st century Europe.”

A separate Twitter account, dubbed “Ryanair Customer Service Not” reappeared on Twitter yesterday claiming Ryanair had asked the website to “suspend its account”. In a statement Ryanair would only say: “We are currently applying to obtain all ‘Ryanair’ pages on all relevant social media outlets in order to prevent internet trolls masquerading as Ryanair.”

The row came just hours after allegations Ryanair management were intimidating pilots who wanted to raise safety concerns, claims fiercely denied by the airline.

A Channel 4 Dispatches programme last night was due to claim that more than half of 1,000 pilots were too scared to raise safety issues with external bodies. More than nine in ten believed the airline was trying to silience pilots from raising safety concerns.

Ryanair has long claimed the RPG is little more than a “PR front for the pilot unions of competitor airlines”. Ryanair chief Michael O’Leary is famous for having little sympathy with trade unions, which are not recognised by the airline.

Spanish safety investigators last week claimed airlines such as Ryanair could be putting passengers at risk by restricting the amount of fuel they carry to cut costs.

Share

Ryanair accused of intimidating pilots

Angry-Pilot-CroppedRyanair, the World’s Most Hated Airline, are accused of intimidating pilots who want to raise safety issues with the airline’s management.

A survey of more than 1,000 pilots revealed deep misgivings over the no-frills airline’s approach, according to an article on Telegraph.co.uk

The results of the survey, which will be made public on Channel 4’s Dispatches documentary tonight suggested many did not believe the airline had a “transparent safety culture.”

Just over a third of the company’s pilots took part in the survey commissioned by the Ryanair Pilot Group, an unofficial body at the company, which refuses to recognise trade unions.

The survey was triggered by a memorandum to pilots by management following an earlier petition raising safety concerns.

Ryanair warned any pilot signing what it described as a “so-called safety petition” could face the sack for gross misconduct.

Following the Ryanair memo, the survey found that more than half the pilots were more reluctant to raise safety issues with external bodies.

More than nine out of 10 pilots, who participated in the survey, said they believed the airline was trying to suppress pilots from raising safety concerns.

Just under 70 per cent of respondents said they no longer continued to have confidence in the safety reporting system of Ryanair after receiving the memo.

Nearly 90 per cent called on regulators to take action against the airline for issuing the memo.

The survey comes within weeks of Ryanair’s drive to minimize fuel costs coming under fire from Spanish air accident investigators.

A report into a series of incidents in which the no-frills airline had to declare a series of fuel emergencies has raised questions over the company’s operating practices.

Comisión de Investigación de Accidentes e Incidentes de Aviación Civil, the Spanish Equivalent to the Britain’s Air Accidents Investigation Branch, was highly critical of Ryanair .

This followed an investigation of examining incidents at Alicante on May 14 last year and Valencia on June 26, when Ryanair aircraft declared fuel emergencies.

It concluded: “The company’s fuel savings policy, though it complies with the minimum legal requirements, tends to minimize the amount of fuel with which its airplanes operate and leaves none for contingencies below the legal minimums.

“This contributed to the amount of fuel used being improperly planned and to the amount of fuel onboard dropping below the required final fuel reserve.”

Responding to the Spanish investigation, a Ryanair spokesman, denied the airline’s pilots flew with “minimum fuel”.

The airline said the investigators’ report was factually inaccurate and insisted the Irish Aviation Authority had “no concerns over Ryanair’s fuel policy”.

It declined to comment on the survey describing the group as a “PR front for the pilot unions of competitor airlines.”

Share

Ryanair spewing out nearly as much CO2 as Cyprus does

ryanair-fumesRyanair, the World’s Most Hated Airline, have a fleet of aircraft that belch out almost as much carbon dioxide as the island country of Cyprus and its entire population of 1.1 million people, according to the Irish Independent.

The no-frills airline spewed out about 7.5 million tonnes of CO2 last year, according to a spokesman for Ryanair.

Cyprus, which is thronged with more than two million tourists a year, produces 7.9 million tonnes of carbon emissions annually, according to latest figures from the Environmental Assessment Agency in the Netherlands and the European Commission.

Despite its population of 85 million people and having one of the highest numbers of cattle in the world, Ethiopia burps out less carbon dioxide than Ryanair. Ethiopia’s annual carbon dioxide output comes to 7.2m tonnes.

Ethiopia is not the only country with a lower carbon footprint than Michael O’Leary’s Ryanair. The airline throws out about 75 per cent more carbon dioxide a year than the Bahamas — and more CO2 than Cameroon, Georgia or Moldova.

Share